FAQ-ID：1035
A workplace is a place for you, your company and all your coworkers to communicate and collaborate together. The workplace is designed to be secure and safe for your company with multiple levels of privacy settings. You can also create groups within the company for different departments, projects, or topics.

Within a workplace, you can chat, create tasks, view events, upload files and even make a poll with your colleagues. Also, you can use the HR, Leave, Expense, Conf. Rm. and CRM tools to better manage your company.
 
The 7 benefits of having a workplace in WorkDo

• All-in-One

  WorkDo is a true all-in-one collaboration platform that integrates all to tools you need to communicate, collaborate and operate. WorkDo effectively reduces your company’s costs of having to maintain multiple servers and IT equipment on your own.

• Secure Access Control

  WorkDo only allows your colleagues to join your secure workplace. There are various ways that you could use to invite the right people to join your workplace, leave it to us to block out the unwanted individuals.

• The Perfect Virtual Workplace

  WorkDo is excellent if your workplace requires multiple discussion groups for different tasks, teams, purposes, etc. The abundant amount of tools guarantee that there’s always the right tool for the job!

• Flexible Permissions

  Each employee could have different permissions in WorkDo, and different tool permissions allow different employees to use the tools in different ways. Changing permissions is as easy as a few clicks by the workplace admins.

• Report Export

  WorkDo keeps track of all the data and records for you, may it be attendance, vacations, approvals and employee information. Download the report you need and customize it the way you want it, it’s all here!

• Swiftly Remove Former Employees

  When an employee part ways with the company, that person could no longer access the workplace data, and everything will be kept for reference, including files and chats.

• Reduce IT Costs

  No servers, no IT staff, no maintenance fees. We’ll handle the security, upgrade and maintenance, so you can focus reaching your goals, together!

 
Create Your Workplace
 

FAQ-ID：1036
Creating a workplace in WorkDo is easy! All it requires is a valid email address for account verification purposes.

When creating a workplace, you are given the choice of either using a company email address or a free email address. The differences are explained below.

Plan： All plans

Permission： All users

Interface： App      Web

FAQ-ID：1064
Just like a real company, everybody all plays a different role to work and grow together, this concept is the same in WorkDo.

There are 3 key roles in a WorkDo workplace, and they are member, admin and owner, each with a different purpose and role to play to facilitate the running of the company.

Furthermore, with each tool, there are team members that are responsible for maintaining the settings and records other than using it, so each tool also has a tool role that limits team members’ permissions on what they can do with each tool.（Know more!）

Now let have a closer look at each of the 3 roles in WorkDo!

1 │ Member

1. Employees │
   • Join, leave workplaces, groups: Join workplaces, create groups, join public groups, leave groups, add buddies, join WorkDo network and use private space.
   • Feature shortcuts: View all posts on the wall, personal dashboard.
   • Use collaboration tools: Post announcements, create events, track task progresses, share files, vote, chat and use group calls.
   • Activate advanced tools: Eform application, track eform progresses.
   • Account and notification settings: Change notification setting, use federated login, subscribe to an external calendar,  set user DO-ID and change user password.
2. Managers │ When members are assigned as managers with the HR tool, they hold the responsibility of signing off on various approvals and eforms and are allowed to view certain team and workplace data.

2 │ Admin

An admin is responsible for managing the settings of the workplace, group or between buddies. Each level could have more than one admins and they can do everything a member can on top of…

1. Deleting or editing posts.
2. Deleting comments.
3. Managing members, including inviting, approving, removing members from workplaces and groups, whether to allow members to invite other people , block members, as well as employee termination settings.
4. Level Management
   • Workplace Settings – Maintain company information, admin management, set wall post permission, set special notifications, manage employee profile information, group creation permission, payment information(send payment, set billing information and credit card information), set company email domain, insert APIs (available in the web version), etc. It is recommended to have your HR staff and/or IT staff to take on the admin roles.
   • Group Settings – Add admins set group privacy, invite members, remove members and set notifications.
   • Buddy Settings – Set buddy information (for personal reference only).
5. Activate or deactivate advanced tools and set tool roles

3 │ Owner

The owner of the workplace or group, the owner has the higheat authorization. The owner can also…

1. Transfer ownership to to aother admin,
2. Delete the workplace or group.

FAQ-ID：1066
You can transfer the ownership to others if you are the workplace or group owner.

(Topic of interest – How to add admins to the workplaces or groups I own?)

FAQ-ID：1064
Just like a real company, everybody all plays a different role to work and grow together, this concept is the same in WorkDo.

There are 3 key roles in a WorkDo workplace, and they are member, admin and owner, each with a different purpose and role to play to facilitate the running of the company.

Furthermore, with each tool, there are team members that are responsible for maintaining the settings and records other than using it, so each tool also has a tool role that limits team members’ permissions on what they can do with each tool.（Know more!）

Now let have a closer look at each of the 3 roles in WorkDo!

1 │ Member

1. Employees │
   • Join, leave workplaces, groups: Join workplaces, create groups, join public groups, leave groups, add buddies, join WorkDo network and use private space.
   • Feature shortcuts: View all posts on the wall, personal dashboard.
   • Use collaboration tools: Post announcements, create events, track task progresses, share files, vote, chat and use group calls.
   • Activate advanced tools: Eform application, track eform progresses.
   • Account and notification settings: Change notification setting, use federated login, subscribe to an external calendar,  set user DO-ID and change user password.
2. Managers │ When members are assigned as managers with the HR tool, they hold the responsibility of signing off on various approvals and eforms and are allowed to view certain team and workplace data.

2 │ Admin

An admin is responsible for managing the settings of the workplace, group or between buddies. Each level could have more than one admins and they can do everything a member can on top of…

1. Deleting or editing posts.
2. Deleting comments.
3. Managing members, including inviting, approving, removing members from workplaces and groups, whether to allow members to invite other people , block members, as well as employee termination settings.
4. Level Management
   • Workplace Settings – Maintain company information, admin management, set wall post permission, set special notifications, manage employee profile information, group creation permission, payment information(send payment, set billing information and credit card information), set company email domain, insert APIs (available in the web version), etc. It is recommended to have your HR staff and/or IT staff to take on the admin roles.
   • Group Settings – Add admins set group privacy, invite members, remove members and set notifications.
   • Buddy Settings – Set buddy information (for personal reference only).
5. Activate or deactivate advanced tools and set tool roles

3 │ Owner

The owner of the workplace or group, the owner has the higheat authorization. The owner can also…

1. Transfer ownership to to aother admin,
2. Delete the workplace or group.

FAQ-ID：1066
You can transfer the ownership to others if you are the workplace or group owner.

(Topic of interest – How to add admins to the workplaces or groups I own?)

FAQ-ID：1056
Of course, when you befriend a buddy you could change his/her name! Use their middle name or nickname, and the name change is only reflected in your account.

FAQ-ID：1057
Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.

• Do-ID
  Every Do-ID is unique, so using the Do-ID is the surefire way to search out and add buddies.
• Email / Mobile Number
  If your coworkers are using federated accounts, meaning that they have bound an email or mobile number to their accounts, you can use either information to search them out and add them as buddies.

So how come I still can’t find coworkers even when I have entered their information correctly?

This is probably due to they do not permit others to search them out using their Do-ID, email or mobile number in Methods of Finding Me settings. Once they have allowed being searched out by other users, you may try to add them as buddies again.

FAQ-ID：1057
Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.

• Do-ID
  Every Do-ID is unique, so using the Do-ID is the surefire way to search out and add buddies.
• Email / Mobile Number
  If your coworkers are using federated accounts, meaning that they have bound an email or mobile number to their accounts, you can use either information to search them out and add them as buddies.

So how come I still can’t find coworkers even when I have entered their information correctly?

This is probably due to they do not permit others to search them out using their Do-ID, email or mobile number in Methods of Finding Me settings. Once they have allowed being searched out by other users, you may try to add them as buddies again.

FAQ-ID：1030
If you want to keep the workplace-level chatroom free from employee chatters and use it only for company-wide announcements only, there is an option for that!

When the setting is turned on, only workplace admins are allowed to freely use the workplace-level chatroom. But please note that, although employees are not allowed to send texts, photos, videos, locations, and stickers in the workplace-level chatroom, they are still free to create group chatrooms to communicate and collaborate as normal.