How do I edit an ongoing deal?

FAQ-ID:1127
Whether you want to add new items to your deal or item prices and descriptions for your ongoing deals, here’s how to do it!

If there’s anything wrong with your ongoing deals, fret not! First, suspend the deal, then you can start editing it.

On ongoing deals must be suspended first before performing any edits to avoid discrepancies and disputes. So when the necessary edits are done, you can resume the deals for people to place their orders.

Only the deal creator is allowed to edit the deal. In other words, even the level admins or tool admins aren’t allowed to change it!

Edit a Deal
Plan:FreePaid
Permission:Deal Creator
Interface:AppWeb

 ,
1 │ App

  1. Switch to the We Buy tool.
  2. Click the More tab and select Deals by Me.
  3. Select a deal to edit.
  4. Suspend the deal.
    • Click the icon and change the deal status to Suspend.
  5. Edit the deal.
    • Click the icon again and the Update button is now available.
    • Make the necessary updates.
    • Click Save when finished.
  6. Resume the Deal.
    • Click the icon for the third time and select Resume this time to reopen the deal.

2 │ Web

  1. Switch to the We Buy tool.
  2. Click Deals by Me.
  3. Select a deal to edit.
  4. Suspend the deal.
    • Ue the checkbox to select a deal.
    • Click the Suspend button.
    • Provide a suspension reason and click Suspend.
  5. Edit the deal.
    • Click the edit icon.
    • Make necessary updates.
    • Click Finish to end.
  6. Resume the deal.
    • Select the suspended deal.
    • Click the Resume button to reopen the deal.

 

Reminders
  • Those who have placed an order will receive the deal suspension or reopen email notifications regarding their deals.
  • The reason for the deal suspension is only available to the web version, and it is used to provide a clear reason for the suspension in the notification email.
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