Typically, when you sign up for WorkDo using a mobile number, email, via federated accounts or bind your account to the company email domain, the system will automatically send a verification SMS to your device. If you did not receive the verification SMS for any reason, please follow the instructions below for troubleshooting.
Fail to receive verification SMS
- Please check if the mobile number is entered correctly then press “Resend” button to receive the verification SMS.
- You can go back to the previous page to reenter the mobile number if it is incorrectly entered.
- Verification method:
- Verification SMS: Please contact your mobile service provider for your business SMS settings if you are still unable to receive the verification SMS after resending it.
- Verification Email: Please check your spam or junk folder first if you did not receive the verification email in your inbox.
- Use other methods to sign up for WorkDo or Contact Us for assistance.