Question 1

How view members' contact information?

Accepted Answer

FAQ-ID：1041
How do I know who is in the group or workplace? Is there a way to know team members' contact information?

You can view the participants of the groups and workplaces you are in, and if the workplace HR Staff had filled out all the employee contact information fields, then team members are able to view one another’s contact information, such as emails and extension numbers.

View Workplace, Group Members and Their Contact Information.

Plan：All plans

Permission：All members

Interface：AppWeb

STEP 1 │ View Workplace, Group Members
The methods described below show how to view the workplace and group members you are in, you may also view their contact information in the workplace level.

1. Click Roster in the workplace or click Member List in the group.
2. Click Workplace Settings then Roster or click Group settings then Member List.

STEP 2 │ View Members' Contact Information

The quickest way to get a hold of a member is to add them as your buddy and use the audio, video call.
View Member Contact Information in the HR tool
You can also view members' contact information using the HR tool as described below.
- App │ Click the Do button to select the HR tool then Company then select Colleagues to view their contact information, tap the mobile number to make a call directly. The search function is avilable to quickly find the person you are looking for.
- Web │ Click the Do button to select the HR tool, click Colleagues to view their contact information. The search function is avilablet to quickly find the person you are looking for.

Reminders

The cost of phone calls is determined by your plan with your cell phone company.
The HR Staff has the authority to hide employee emails and phone numbers in the HR tool's System Settings.

Relevant Questions

How do I join other public groups in the workplace?
Add buddies.
Workplaces, groups, buddies? Use each level to your advantage.
What settings in HR are required for new employees?

Question 2

Can I leave a workplace?

Accepted Answer

FAQ-ID：1039
"Can I leave the demo workplace if I had tried out all the features?"
"I joined the wrong workplace by mistake, how do I leave?"

Of course, you came to the right place!

However, if you are resigning, be sure to work out all the details with your managers and the HR Staff as mentioned here.

Caution

When you leave a workplace, you are not allowed to join it again without permission.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
If the member rejoins the workplace using the same account within one year, all buddy-level contents will be restored when you befriend your colleagues again.

Leave the Workplace

Plan：All plans

Permission：All users

Interface：AppWeb

STEPS │ App & Web

Reminders

If you are the only member in the workplace, your workplace will be deleted once you leave.
If you are the workplace owner, you will be asked to transfer the ownership before leaving the workplace.

Relevant Questions

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Question 3

The HR tool setup.

Accepted Answer

FAQ-ID：1151 The HR tool serves as the most integral part of WorkDo! Its settings are connected to employees' daily clock-ins/outs, leave applications, overtime applications, and various eForm approval flows. There are 6 important steps that you need to follow, so please follow the instructions below to properly set up HR.

│ HR is key to improving yor team's workflow │

Please make sure that you have first followed basic setup done in Start WorkDo in 5 Steps to find the settings of the picrure below.

│ Read HR Tool Manual │

If you have the HR Staff tool role, then you may follow the steps below and use the web version of WorkDo to set up HR!

6 Important Settings in HR

Plan：Free planPaid plans

Permission：MemberWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

STEP 1 │ Work Hours Your workplace's work hours directly influence the team's workdays, clock in/out times, flexible work times, etc. You can use the default work hours or you can create multiple work hours for different teams. Your call! If you need to use the Attendance tool for employee clock in/out, please activate it first to for the related clock time settings to be available here. STEP 2 │ Departments Departments settings dictate how eForms are passed and signed. Properly set up your organization's hierarchy and the employee requests will follow the set flow and get to the right person to be signed.

Trial Period: We recommend you invite 1 to 3 people to help you test out the request flow, each with a different role and title.
Adoption: Invite the rest of the teammates to join the workplace and assign them with the right roles and titles.

STEP 3 │ Employment Type By default, WorkDo has 3 employment types, you can create, deactivate, or change them as you see fit. The employment type will affect certain tool privileges, ie, who are allowed to apply for overtime and how many leave days they are entitled to have each month/year. So don't forget! STEP 4 │ HR Calendar Management Non-working days such as the federal holidays, special company events are set with the HR Calendar. A workplace's HR calendar will determine whether employees are able to apply for leaves, overtime, or clock in/out normally. A workplace is allowed to use multiple HR calendars for different teams, so you don't worry about managing remote teams in different countries! STEP 5 │ System Settings The most important setting in the System Settings is that you don't have to manually set each new employee is required to clock in/out. However, this function is not retroactive, meaning it only applies to new employees after the setting has changed. You can always go to the Attendance tool and individually change this setting if you want, but if your workplace doesn't require employees to clock in/out, you can bypass this step. STEP 6 │ Import Employee Profiles The aforementioned 5 steps are for the HR personnel to manage each employee, and each employee's profile can be updated anytime. But to make life simpler, you can also batch import employee profiles by using WorkDo's template file. This can drastically reduce the amount of time spent on profile setting and it's the quickest way to get your workplace up and running!

Reminders

Only members with the HR Staff tool role are allowed manage the workplace and employee settings instead of the workplace admins. This is an added layer of security, and in most cases, company HRs are not always in charge of maintaining the entire workplace.
These 6 important settings are crucial to connecting to advanced tools like Attendacen, Leave, Leave pro and Overtime, so be sure to complete them before using these tools.
Wanna know more HR details, say no more! The most comprehensive HR Tool Manual is here!

HR Tool Manual

Relevant Questions

HR Settings for New Employees
Problems importing employee profiles?
Why is there’s a member with two employee profiles?
What is the HR Calendar?
How do I create new departments in the organization?
Why do I have limited tool access?
What are the HR tool features?
Understand your tool role and what it does.

Question 4

What settings in HR are required for new employees?

Accepted Answer

FAQ-ID：1152
What do I do when new employees are on board?
What settings are tied to new employees?
Well, if all the tools your workplace needs to use are all activated, all you really have to do at this point is to edit their profile information and a few settings in the HR tool to get them hit the ground running!
Before we begin, please make sure that you have the authority to update employee profiles, meaning that your tool role is HR Staff in the HR tool.

HR Settings for New Employees

Plan：Free planPaid plans

Permission：MembersWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Steps：

Switch to the HR tool.
Click Employee Profiles on the side menu.
Click the edit icon next to the employee to begin editing.
Update the information below.
- Emloyee ID The Payroll tool requires the Employee IDs to send payslips to corresponding employees. So if your team is using Payroll, you need to assign an employee ID to everyone.
- Login Email or Mobile Number Employee's login email or mobile number will be displayed upon joining the workplace, please take the time to make sure the information is correct. If some employees are using Apple ID to log in to WorkDo, please refer to this FAQ to bind another email address to their account.
- 1st & 2nd Deputy Set a deputy when an employee is on leave. In Leave Pro, there is an option to check whether the deputy is on leave before you are allowed to apply for leave. Skip if this is mandatory in your workplace.
- Work Hour If your workplace has multiple hours or flexible work hours, assign one to the employee, if not, the default will be used.
- On Board Date In Leave Pro, the system will automatically dole out leave days based on employee tenure or other user-specified conditions, so the on-board date will directly affect this. And employees cannot clock in/out before this date.
- Dotted-Line Manager Can be used in the employee has to report to a second manager.
- Process Signing Requests by Dotted-Line Manager If Yes, then the employee request signing flow will be changed to assigned dotted-line manager, by passing the original department flow.
- Designated Approver If Yes, then this employee can be selected by others to process the requests without being assigned as a manager.
- Department If the dotted-line manager is void, the signing requests will follow the department flow.
- Employment Type This option controls employee's ability to apply for overtime and leave, so don't forget!
- Gender Some leaves may be gender specific.
Click Save and you should see all the changes refelcted and the employee can begin collaborating with the team now!

Reminders

Before updating the employee profiles, please be sure that you have completed Start WorkDo in 5 Steps and other settings in HR.
In most instances, when employees are not able to apply for leaves, overtimes or post-clocks are caused by omitted settings in the HR, so please double-check every employees' HR settings.
Note that even if the HR Staff has imported employees to the workplace, all the aforementioned information is still required for the employees to use all the advanced tools smoothly.
Wanna know the HR tool in detail? Check out the HR tool Manual!

Download HR Tool Manual

Relevant Questions

How to invite people to a workplace?
Get notifications when members join and leave.
How do I create new departments in the organization?
Having problems importing employee profiles?
Why do I have limited acess?
HR Tool Setup.
Start WorkDo in 5 Steps

Question 5

What is the HR Calendar?

Accepted Answer

FAQ-ID：1150 The HR tool is the most integral tool of WorkDo because its settings are connected to other tools and it affects the way you those tools. The HR Calendar function in the HR tool is especially so, and here's why! Tools like Attendance, Leave Pro, Overtime rely on a business calendar to differentiate working days from non-working days so employees could apply leaves on working days instead of holidays, and clock in/out in business hours instead of weekends, and so on. So for your virtual workplace to operate seamlessly, it is crucial to properly set up your HR Calendar and the HR tool!

│ HR: The Pillar of WorkDo │

Properly utilize your business calendar and you can create different business calendars for different departments or overseas offices. But first, there four event types you need to know!

Company Event │ For company events, this event type does not affect any attendance and working hours related calculations.
Working Days │ Generally used for make-up work days. On these days the system tracks attendance, employees could apply for leaves, and overtimes.
Non-Working Day │ On these days the system doesn't track attendance and employees can't apply for leaves, but overtime applications are allowed.
Public Holiday │ Same as Non-Working Day.

1 │ What about our overseas offices that use different business calendars?

Simply create different calendars for remote workers or overseas offices that use different business calendars to manage their work hours.

2 │ Weather-related cancellations.

You could use Public Holiday or Non-Working Day event types for weather-related cancellations. Once set, the employee attendance is no longer required, applied leaves will be voided, and overtime applications are allowed. Alternatively, you could create a leave type for weather-related cancellations for employees to apply. However, this would require the HR Staff to dole out the leave quota first, then the managers have to sign off on them, and the overtime applications are not allowed during normal business hours because these days are considered as working days.

3 │ What happens if I set the HR Calendar at later date?

WorkDo will not retroactively change past records and data, so the HR Staff would have to manually grant leave quotas to employees for applied leaves, attendance and overtimes have to be recalculated. So it is recommended that you always set the HR Calendar ahead of time to avoid unnecessary complications.

Reminders

It is recommended that you create an HR Calendar every year. Updating old HR Calendar event dates will mess up attendance records if you ever need to look up old records.
This FAQ only summarize the few key points of the HR Calendar, for the more comprehensive tutorial, please check out the HR Tool Manual!

Download HR Tool Manual

Relevant Questions

The HR tool setup.
HR Settings for New Employees.
How come I cannot clock in/out?
How do I create new departments in the organization?
Why can’t workplace employees apply for leaves?
Why do I have limited tool access?

Question 6

Would Role, Job Title and Job Type options limit employees' tool usage?

Accepted Answer

FAQ-ID：1031 In order to satisfy and cater to a wide range of companies' human resource management, the HR tool offers quite a few fields in the employee profiles to fill in, mostly optional, of course! Simply put, these three options are purely for annotation purposes in the HR tool and can be used to filter different types of employees in advanced searches. So if the rest of the information is not required, filling in the Job Title will suffice. In this FAQ, we'll discuss

The Employee Profiles information in the HR tool.
Does the information in the employee profiles affect certain functions?
Do Role, Job Title and Job Type limit certain tool access?

1 │ Employee Profiles Information

Personal Information │ Phone Number, Home Address, Date of Birth, Education, Emergency Contact, etc.
Work Information │ Department, Job Title, Job Type, Role, Work Hours, Dotted-Line Manager, Designated Approver, Deputies, Contract information, etc.

2 │ Does the information in the employee profiles affect certain functions?

Most of the information fields are purely for annotation and documentation purposes and don't affect any functions and features. Just be sure to fill out the necessary fields marked with a red star sign (*). Please be sure to read this employee HR settings FAQ to determine whether the information fields listed are important to your company and need to be filled out to facilitate the workflow.

3 │ 『Do Role, Job Title and Job Type limit certain tool access?

They don't! WorkDo's access control is managed by both the level admins and tool admins. So the information fields are for documentation purposes only. If they are not required to be filled out, you may leave them blank.

Role, Job Title and Job Type Examples

The Role options are built-in presets and can't be customized, while Job Title and Job Type are completely customizable.

Scenario 1 │ John is a Front Desk Representative intern. His employee profile may describe him as an intern for Role, administrator for Job Title, and part-time personnel for Job Type.
Scenario 2 │ Natalie is a Senior Android Developer Her employee profile may describe her as an Engineer for Role, Android Software Engineer for Job Title, and Senior Engineer for Job Type.
Scenario 3 │ Nora the Executive Secretary Her employee profile may describe her as an Admin for Role or leave it blank, Executive Secretary for Job Title, and Senior Secretary for Job Type.

Reminder

You may use the Company information field to assign employees to a brand or entity if your company is a conglomerate.
You may use the Branch information field to assign employees to a branch office or a store location.

Relevant Questions

What settings in HR are required for new employees? Having problems importing employee profiles? What do different roles do in a workplace or group? Why do I have limited tool access?

Question 7

Why is there's a member with two employee profiles?

Accepted Answer

FAQ-ID：1156
When a new member joins a workplace, an employee profile will be created for this person automatically, however, in special instances, a duplicated employee profile could be created of the same person.

Member leaves then rejoins the workplace again.
Error during the Import Employee Profiles process.
Member registered a new WorkDo account then rejoins the workplace.
Reemployment.

Whichever the case may be, once a person leaves the company, it is wise to mark his/her employee profile as terminated so they can no longer access the workplace's data. You may configure the settings using the web version of WorkDo if you are the HR Staff of the HR tool.

Troubleshooting Duplicate Employee Profiles

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHS StaffHR Viewer

Interface：AppWeb

STEPS │ Continue using the old profile: All past records and data are inherited.

Scenarios：When a member accidentally left the workplace then rejoined using a new account, or accidentally removed by the HR Staff.

As the HR tool is interconnected to tools like Attendance, Check In, Leave Pro, Leave, Overtime, Expenses and Approvals, it is crucial that every member's profile is correctly set. Every member's Login Email or Mobile Number is used bind the person to their profile, and it cannot be occupied by other account. So you need to delete the newly created employee profile then set the old profile to Activate.

Switch to the HR tool.
Click Employee Profiles.
Delete the newly created employee profile.
Locate the old employee profile using the filters provided.
Checkmark the employee.
Click the yellow Activate button.
Click Confirm in the pop-up window to complete.

STEPS │ Use the new employee profile.

Scenario：When a terminated employee is being rehired.

Generally, when a company rehires an old employee, everything starts from scratch, so using a new employee profile is fine in this case.

Reminders

By default, all employee profiles displayed are currently in employment. If you would like to view profiles in other statuses, please use the filter provided.
When a member rejoins the workplace all buddy-to-buddy data would recovery when they add all friends and colleagues back.

Relevant Questions

How to delete an employee profile?
What settings in HR are required for new employees?
Having problems importing employee profiles?
How to set employees who are on leave without pay?
Why do I have limited tool access?

Question 8

Having problems importing employee profiles?

Accepted Answer

FAQ-ID：1138 Just as the HR procedure shown below, the settings done in the first five steps leading to importing employee profiles are crucial to every employee's profile. By filling in information such as emails, mobile numbers, departments, eployee types, etc, with the provided template, the Import Employee Profiles feature allows you to quickly batch invite employees into the workplace.

│ Download WorkDo HR Tool Manual for detailed setup instructions. │

Most cases of failing to import employee profiles can be categorized in one of the six reasons below: the first five steps are incomplete, uploading an outdated template, overwriting the references sheets, changing the template format, inputting the same record twice, uploading template not carried out.

Please refer to the troubleshooting section below if you are failing to import employee profiles.

1 │ Incomplete HR Settings

Follow the HR procedure Step a to e to complete the basic settings for all employees. Downloading the template before completing the necessary employee profile settings could result in errors during template uploading. Troubleshooting Tip: Be sure you have completed all five necessary employee profile settings before downloading the template for editing.

2 │ Outdated Template

Many company HRs are using the template as a form of backup. However, if the template is outdated and no longer compatible, uploading the template file would cause an error. Troubleshooting Tip: When updating employee profile information is required, it is recommended that you use Employee Profiles instead. Import Employee Profiles is best suited when you need to invite a great number of employees at once, and you must download the new template each time.

3 │ Overwriting the References

As mentioned in the template procedure rule 4-1, only the Employee and Department sheets are required to be filled out, and their tabs are highlighted in red. The rest of the sheets are all references, please do not make any changes to them.

Gender │ Please use the drop-down menu for gender selection. Any other display type is not supported and will cause an error.
Employment Type │If you change the Employment Type of an employee after downloading the template, uploading it back would cause an inconsistency; the system would leave the Employment Type field blank, leaving this person unable to use tools that rely on this setting.
Role │ The field is mainly for annotation purposes only. Any inconsistency between the template and the system would result in an error, leaving the field blank.

Troubleshooting Tips: Download the template again, then copy column A and paste it to your original template in their respective sheet. Use the drop-down menu in the Employee sheet to fill in the information then upload the template back to the system.

4 │ Template Format Altered

How to properly fill in each column is clearly defined, please follow the instructions when filling in each sheet to avoid unnecessary errors. Troubleshooting Tip: Please follow the instructions below to update the template file or on the system before importing employee profiles.

5 │ Duplicated Employee Profile

Whenever you have edited an employee profile, you need to download the latest template so the information is up to date. Please check the following information when editing employee profiles.

Employee Code │ The Employee Code is automatically generated by the system and hidden in Column A of the template. If you delete an employee profile from the template and add the same profile again, the system would view this profile as a different person, resulting in a person having two employee profiles.
Department Code │ Same as the Employee Code which is automatically generated by the system and hidden in Column A of the Department sheet. Inconsistency between the template file and the system would result in a person having two employee profiles.

Troubleshooting Tip：Please refer to "Why is there’s a member with two employee profiles?" FAQ.

6 │ Template Upload Unexecuted

The Import Employee Profiles feature requires you to upload the template, check for possible errors, and fix them before finally uploading the template. Any stops in the middle of the process and the employee profiles aren't going to be imported. Troubleshooting：Please follow the instructions below to complete employee profiles importing.

Method 1 │ Direct Employee Profile Editing

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Suitable timing：When there are only a few fields of profile information that need to be updated and the template status is Pending.

Steps：

Switch to the HR tool.
Click Import Employee Profiles.
All past templates used are kept for record, select a template with Pending status for editing.
- Use the Status filter to locate the template.
- Click the template to view all the profiles it contains.
Click the Edit icon of a profile to begin editing.
Update profile information.
Click Save to finish.
Make sure there are no error messages then click Import and the template status will change to Completed.

Method 2 │ Employee Profile Template Editing

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Suitable timing：When the employee profiles need to be drastically updated.

Steps：

Following Step 1 to 3 from Method 1 to edit the profiles and make sure there are no error messages shown.
Download the latest template.
Click Import Employee Profiles.
Upload the template.
- Upload the Excel template.
- Click Upload and the system will tell you whether there are any errors.
Make sure there are no error messages then click Import and the template status will change to Completed.

Reminders

The error messages will appear during the template uploading phase as well as the importing phase when cross-referencing data. If you are still unsure of what went wrong, please contact us for assistance.
Templates that are unsuccessfully imported (with a Pending status) can not be deleted. You may however continue editing the template file until you have successfully imported it back to the system.
You can use Skip Import to bypass profiles with error messages and import the rest of the profiles into the system. Doing so will mark the template file as Completed, but you can no longer edit the profiles that were bypassed in this template file.
So long the template file has not been imported, you can deselect profiles marked with Skip Import by using the Cancel Skip button, however, you will need to correct all the errors found by the system to successfully execute the import function.
Wanna know detailed tutorials? Check out the HR Tool Manual!

Download HR Tool Manual

Relevant Questions

What settings in HR are required for new employees?
How to invite people to a workplace?
How do I create new departments in the organization?
The HR tool setup.
Why is there’s a member with two employee profiles?
Would Role, Job Title and Job Type options limit employees’ tool usage?
Why do I have limited tool access?
Start WorkDo in 5 steps.

Question 9

How to delete an employee profile?

Accepted Answer

FAQ-ID：1157 It is possible that duplicated employee profiles got created during your trial period trying to bring employees into your workplace. "So how do I delete the duplicated profiles?" you ask. Well, just change the status of the profiles to Suspend or Terminate then you can delete the profiles for good. If an employee's profile has been deleted but he/she has not left the workplace, then he/she can only use the basic tools from this point on; all other advanced tools that require an employee profile to function will be locked. However, said employee's past records and data will be kept for perusal. Under normal circumstances, every employee only has one employee profile, and the workplace HR Staff could change the profile status accordingly to reflect the employment status.

Delete Employee Profiles

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Steps：

Use the filters to search the profiles.
Check the boxes to select the profiles.
Change the profiles to Suspend or Terminate.
Select the profiles again and click the Delete status to permanently delete the profile.

Reminder

Please refer to your local labor laws on how long you need to keep resigned employees' profiles and records for perusal purposes.

Relevant Questions

Why is there’s a member with two employee profiles? Why do I have limited tool access?

Question 10

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Accepted Answer

FAQ-ID：1155 When employees left the workplace on their own or were removed by the workplace HR Staff, they can no longer access the workplace data and files. As such, when employees resign from their posts, the HR Staff must verify their last day of work then remove them from the workplace or ask them to leave the workplace. However, should you accidentally removed an employee or they left the workplace by mistake, here's how you can rectify it! Just invite the employee to rejoin the workplace and make sure the employee profile is intact, then everything is all set! These settings require the help of workplace admins and HR Staff to maintain to safeguard workplace information security.

Rectification Method

STEP 1｜Rejoin Depending on the situation, you can either ask the employee to rejoin on their own or send them an invitation to join the workplace using their existing WorkDo account. How to invite people to a workplace? Can I join the company workplace on my own? STEP 2｜Employee Profile Adjustment There is an employee profile of every workplace employee found in the HR tool. When an employee rejoins the workplace, a duplicated employee profile will be created. So please follow the below FAQs to make the necessary adjustments in the employee profile. This will allow the employee to resume using the advanced tools that are tied to the HR settings. Why is there’s a member with two employee profiles? What settings in HR are required for new employees?

Reminders

Please note that when employees leave the workplace, all their chat histories and tool posts will be erased.
If a resigned employee rejoins the workplace using their original account within a year, all their chat histories and tool posts will be recovered in the web version of WorkDo, the app version, however, will only recover the tool posts only.

Relevant Questions

How to invite people to a workplace? Can I join the company workplace on my own? What settings in HR are required for new employees? Why is there’s a member with two employee profiles?

Question 11

How to set employees who are on leave without pay?

Accepted Answer

FAQ-ID：1034 Typically, the company benefits are paused for employees who are on leave without pay (LWOP). So how to process employees who are on leave without pay in WorkDo? Employee tenure will be paused for those who are on leave without pay. And, for workplaces that have enabled Leave Pro, it will stop delving out leaves for them. So this is a necessary and important setting that the workplace HR staff must know! If you have a leave type for leave without pay for your team to select, or the employee has formally filed a request for taking leave without pay, it is still strongly recommended that you set the employee status to suspend through the HR tool to accurately reflect this change.

Set LWOP Employee Status to Suspend

Leave without Pay │ It is recommended that the employee sends a request for taking leave without pay for the workplace HR staff as a reference, then follow the steps below and set the employee status to suspend.
Parental Leave | For employees who would like to apply for parental leave, we recommend that they use Leave or Leave Pro to apply for parental leave first, then have the HR Staff set their employee status to suspend.

If your role is HR Staff in the HR tool, you may use the web version of WorkDo and follow the steps below to set LWOP employees to suspend status.

Suspend / Resume

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

1 │ Suspend

2 │ Resume

Reminders

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
What do I do when employees resign from their posts?
Why is there’s a member with two employee profiles?
An employee left the workplace or was removed by mistake, is there a way to rectify it?
Why do I have limited tool access?
The HR tool setup.
What settings in HR are required for new employees?

Question 12

How does WorkDo handle the data and records of resigned employees?

Accepted Answer

FAQ-ID：1002 Does WorkDo retain the messages, posts and records of resigned employees? For a virtual workspace to operate seamlessly, it is important to know how data is being handled, especially for resigned employees. Fortunately, you came to the right place! When employees are suspended, terminated even deleted, so long they haven't left the workplace, all their chat histories, posts, files, records and data are still intact. However, when they have left the workplace, then things will be a little different. 1 │ Buddy Level

2 │ Group and Workplace levels

3 │ Private Space & WorkDo Network
Employee claims the ownership of his/her WorkDo account, and the posts in their Private Space and the WorkDo Network are retained forever unless deleted by them.

Reminder

The Employees Profiles in the HR tool can be deleted, but before doing so, please make sure that you have surpassed the record keeping period mandated by your local labor regulations.

Relevant Questions

How to set employees who are on leave without pay? What to do when employees resign? What is a tool post? Sending messages. What are tools?

Question 13

What to do when employees resign?

Accepted Answer

FAQ-ID：1154 What do I do for employees who want to resign? Should I set their status as resigned? What access do they have until they leave the workplace? Find out now! The necessary settings require the help of both Workplace Admins and HR Staff to complete. Let's get started! Plan：

Free

Paid Permission：

Member

Workplace Admin

Tool Admin Role：

Employee

Manager

HR Staff

HR Viewer

Method 1｜Resigned employee can no longer access workplace data.

STEP 1｜Member removal by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
Click Manage Member then Remove Member from the Workpalce.
Enter the confirmation code and click Remove to complete the process.
- Remove This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 2｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Use the filter to search for the terminated employee profile.
Click the Edit icon and confirm the action in the pop-up window.
Scroll down and click the Enrollment/Resignation tab.
Click the Edit icon in fron of the record and fill out the information.
Click Save to finish.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Method 2｜Allow the employee to stay in the workplace until the handover is completed.

STEP 1｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Select the employee with the checkbox.
Click the Terminate button.
Fill out the reason of resignation.
Click the Terminate button below to complete.
- The basic tools are available to the employee.
- All the records of the advanced tools can still be viewed by the employee, but he/she can no longer use them.

STEP 2｜Remove the employee by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
- Click Manage Member then Remove Member from the Workpalce.
- Enter the confirmation code and click Remove to complete the process. This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Reminders

The option is available in the Workplace Settings for members to leave the workplace on their own.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
The paid plans of WorkDo charge by the workplace member count, so the subscription fee may be affected when members join and leave the workplace depending on the time of the month.

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
How to delete an employee profile?
How to set employees who are on leave without pay?
Get notifications when members join and leave.
What settings in HR are required for new employees?
Can I leave a workplace?
Why do I have limited tool access?

Question 14

How do I create new departments in the organization?

Accepted Answer

FAQ-ID：1120 Is there anything I should be aware of when creating new departments? Before we begin, let's not forget that all applications, approvals, and requests follow the workflow set in the HR tool's Department Chart. As such, the department chart is crucial for your organization's day-to-day workflow and department expansion. Please refer to the instructions below to create new departments and restructure the department chart and hierarchy.

Restructure the Department Chart

Plan：FreePaid

Permission：MemberWorkplace AdminTool Admin

Interface：AppWeb

1 │ Update Department Information Updating the department information will not affect the features and functions in any way, nor to the employees that are assigned to the department and how they use WorkDo on a daily basis. 2 │ Deactivate Department Currently, the delete function is not offered in Department Chart, but you may deactivate closed-down departments. Below are three things you need to know when deactivating departments.

Employees' department assignment, and these records can be found in the Records of Change option, and remember to reassign employees to other departments before deactivating a department.
Employees' clock in/out times, leave, overtime applications and attendance will comply with their new department's HR Calendar.
Use the search filter in the Department List find the list of deactivated departments.

Create New Departments

Plan：FreePaid

Permission：MemberWorkplace AdminTool Admin

Interface：AppWeb

STEP 1 │ Use the Right HR Calendar The HR Calendar is responsible for determining which days are workdays and which days are public holidays, makeup workdays, etc, this is connected to the Attendance, Leave, Leave Pro, and Overtime tools. So if a department operates on a different calendar and schedule, be sure to select the right calendar for the team. When a new department is created, it will use the default HR Calendar for its team, but if it uses a different HR Calendar, please refer to HR Tool Manual's Step 2-e to create or update an HR Calendar. STEP 2 │ Use the Right Work Hours The department Work Hours determine clock in/out times of the department. When a new department is created, it will use the default work hours. Please refer to HR Tool Manual's Step 2-b to create or update work hours. STEP 3 │ Leave Pro - Set the Corresponding Leave Types Each type of leave in the Leave Pro tool is automatically granted to each employee based on a number of conditions, so it is important to use Leave Pro to set employees' leave conditions and statuses for them to receive the appropriate amount of leaves. Please refer to the Leave Pro Tool Manual's Addendum 1 for detailed explanation and instructions.

Reminder

The System Settings and Employees Profiles will also affect the eForm workflow. Please refer to the HR Tool Manual for details.

Relevant Questions

The HR tool setup.
What settings in HR are required for new employees?
Having problems importing employee profiles?
Why do I have limited tool access?
The Leave Pro tool setup.
Start WorkDo in 5 steps.

Question 15

How come employees can't apply for overtime even when the Overtime settings are completed?

Accepted Answer

FAQ-ID：1175 In principle, if the workplace admins had properly completed the Overtime tool settings, employees may begin applying for overtime hours. But if your employees are reporting otherwise, please follow the instructions here to see whether you have missed some settings or steps. You may configure the settings using the web version of WorkDo if you role in the Overtime tool is HR Staff.

Overtime Tool Troubleshooting

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Tool Role：EmployeeManagerHR Staff

Interface：AppWeb

STEP 1 │ Overtime is not in the toolbox. Please make sure that you have set employees' tool roles to Employee or higher, else, those set to No Role will not be able to see the Overtime tool available in their toolbox. How to change employees' tool roles? STEP 2 │ Error message when applying for overtime.

1. Applicable Employee Types Only applicable employee types are allowed to apply for overtime hours, so if there are employees who are seeing an error message upon applying, please make sure that they are the right types of employees who are allowed to apply for overtime in the General Settings.
2. Employment Type in the HR tool As mentioned, the applicable employee types are crucial to whether employees are allowed to use Overtime, but defining each employee's type is set in the HR tool. So be sure to properly set each employee's type in the Profiles, which is call Employment Type here.

Adjusting employee profiles. STEP 3 │ Overtime hours not allowed.

1. Work Hours in the HR tool Overtime refers to the set work hours of each employee, and employees can't apply for overtime hours that fall within their regular work time. Please check the Work Hours in the HR tool to see whether each employee's work time has been properly set.
2. The HR Calendar Extending from the last point, if the workplace's HR Calendar is not set correctly, employees will be unable to apply for overtime hours if it is considered as a regular work day.

Why can't I apply for overtime hours on federal holidays?

Reminders

Please note that only the HR Staff of the HR tool may change the HR settings and the HR Staff of the Overtime tool may change the Overtime settings!
Wanna know more about the Overtime tool? Check out the Overtime Tool Manual!

Download Overtime Tool Manual

Relevant Questions

The Overtime tool setup. Why do I have limited tool access? The HR tool setup. What settings in HR are required for new employees?

Question 16

The HR tool setup.

Accepted Answer

FAQ-ID：1151 The HR tool serves as the most integral part of WorkDo! Its settings are connected to employees' daily clock-ins/outs, leave applications, overtime applications, and various eForm approval flows. There are 6 important steps that you need to follow, so please follow the instructions below to properly set up HR.

│ HR is key to improving yor team's workflow │

Please make sure that you have first followed basic setup done in Start WorkDo in 5 Steps to find the settings of the picrure below.

│ Read HR Tool Manual │

If you have the HR Staff tool role, then you may follow the steps below and use the web version of WorkDo to set up HR!

6 Important Settings in HR

Plan：Free planPaid plans

Permission：MemberWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

STEP 1 │ Work Hours Your workplace's work hours directly influence the team's workdays, clock in/out times, flexible work times, etc. You can use the default work hours or you can create multiple work hours for different teams. Your call! If you need to use the Attendance tool for employee clock in/out, please activate it first to for the related clock time settings to be available here. STEP 2 │ Departments Departments settings dictate how eForms are passed and signed. Properly set up your organization's hierarchy and the employee requests will follow the set flow and get to the right person to be signed.

Trial Period: We recommend you invite 1 to 3 people to help you test out the request flow, each with a different role and title.
Adoption: Invite the rest of the teammates to join the workplace and assign them with the right roles and titles.

STEP 3 │ Employment Type By default, WorkDo has 3 employment types, you can create, deactivate, or change them as you see fit. The employment type will affect certain tool privileges, ie, who are allowed to apply for overtime and how many leave days they are entitled to have each month/year. So don't forget! STEP 4 │ HR Calendar Management Non-working days such as the federal holidays, special company events are set with the HR Calendar. A workplace's HR calendar will determine whether employees are able to apply for leaves, overtime, or clock in/out normally. A workplace is allowed to use multiple HR calendars for different teams, so you don't worry about managing remote teams in different countries! STEP 5 │ System Settings The most important setting in the System Settings is that you don't have to manually set each new employee is required to clock in/out. However, this function is not retroactive, meaning it only applies to new employees after the setting has changed. You can always go to the Attendance tool and individually change this setting if you want, but if your workplace doesn't require employees to clock in/out, you can bypass this step. STEP 6 │ Import Employee Profiles The aforementioned 5 steps are for the HR personnel to manage each employee, and each employee's profile can be updated anytime. But to make life simpler, you can also batch import employee profiles by using WorkDo's template file. This can drastically reduce the amount of time spent on profile setting and it's the quickest way to get your workplace up and running!

Reminders

Only members with the HR Staff tool role are allowed manage the workplace and employee settings instead of the workplace admins. This is an added layer of security, and in most cases, company HRs are not always in charge of maintaining the entire workplace.
These 6 important settings are crucial to connecting to advanced tools like Attendacen, Leave, Leave pro and Overtime, so be sure to complete them before using these tools.
Wanna know more HR details, say no more! The most comprehensive HR Tool Manual is here!

HR Tool Manual

Relevant Questions

HR Settings for New Employees
Problems importing employee profiles?
Why is there’s a member with two employee profiles?
What is the HR Calendar?
How do I create new departments in the organization?
Why do I have limited tool access?
What are the HR tool features?
Understand your tool role and what it does.

Question 17

The HR tool setup.

Accepted Answer

FAQ-ID：1151 The HR tool serves as the most integral part of WorkDo! Its settings are connected to employees' daily clock-ins/outs, leave applications, overtime applications, and various eForm approval flows. There are 6 important steps that you need to follow, so please follow the instructions below to properly set up HR.

│ HR is key to improving yor team's workflow │

Please make sure that you have first followed basic setup done in Start WorkDo in 5 Steps to find the settings of the picrure below.

│ Read HR Tool Manual │

If you have the HR Staff tool role, then you may follow the steps below and use the web version of WorkDo to set up HR!

6 Important Settings in HR

Plan：Free planPaid plans

Permission：MemberWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

STEP 1 │ Work Hours Your workplace's work hours directly influence the team's workdays, clock in/out times, flexible work times, etc. You can use the default work hours or you can create multiple work hours for different teams. Your call! If you need to use the Attendance tool for employee clock in/out, please activate it first to for the related clock time settings to be available here. STEP 2 │ Departments Departments settings dictate how eForms are passed and signed. Properly set up your organization's hierarchy and the employee requests will follow the set flow and get to the right person to be signed.

Trial Period: We recommend you invite 1 to 3 people to help you test out the request flow, each with a different role and title.
Adoption: Invite the rest of the teammates to join the workplace and assign them with the right roles and titles.

STEP 3 │ Employment Type By default, WorkDo has 3 employment types, you can create, deactivate, or change them as you see fit. The employment type will affect certain tool privileges, ie, who are allowed to apply for overtime and how many leave days they are entitled to have each month/year. So don't forget! STEP 4 │ HR Calendar Management Non-working days such as the federal holidays, special company events are set with the HR Calendar. A workplace's HR calendar will determine whether employees are able to apply for leaves, overtime, or clock in/out normally. A workplace is allowed to use multiple HR calendars for different teams, so you don't worry about managing remote teams in different countries! STEP 5 │ System Settings The most important setting in the System Settings is that you don't have to manually set each new employee is required to clock in/out. However, this function is not retroactive, meaning it only applies to new employees after the setting has changed. You can always go to the Attendance tool and individually change this setting if you want, but if your workplace doesn't require employees to clock in/out, you can bypass this step. STEP 6 │ Import Employee Profiles The aforementioned 5 steps are for the HR personnel to manage each employee, and each employee's profile can be updated anytime. But to make life simpler, you can also batch import employee profiles by using WorkDo's template file. This can drastically reduce the amount of time spent on profile setting and it's the quickest way to get your workplace up and running!

Reminders

Only members with the HR Staff tool role are allowed manage the workplace and employee settings instead of the workplace admins. This is an added layer of security, and in most cases, company HRs are not always in charge of maintaining the entire workplace.
These 6 important settings are crucial to connecting to advanced tools like Attendacen, Leave, Leave pro and Overtime, so be sure to complete them before using these tools.
Wanna know more HR details, say no more! The most comprehensive HR Tool Manual is here!

HR Tool Manual

Relevant Questions

HR Settings for New Employees
Problems importing employee profiles?
Why is there’s a member with two employee profiles?
What is the HR Calendar?
How do I create new departments in the organization?
Why do I have limited tool access?
What are the HR tool features?
Understand your tool role and what it does.

Question 18

How view members' contact information?

Accepted Answer

FAQ-ID：1041
How do I know who is in the group or workplace? Is there a way to know team members' contact information?

You can view the participants of the groups and workplaces you are in, and if the workplace HR Staff had filled out all the employee contact information fields, then team members are able to view one another’s contact information, such as emails and extension numbers.

View Workplace, Group Members and Their Contact Information.

Plan：All plans

Permission：All members

Interface：AppWeb

STEP 1 │ View Workplace, Group Members
The methods described below show how to view the workplace and group members you are in, you may also view their contact information in the workplace level.

1. Click Roster in the workplace or click Member List in the group.
2. Click Workplace Settings then Roster or click Group settings then Member List.

STEP 2 │ View Members' Contact Information

The quickest way to get a hold of a member is to add them as your buddy and use the audio, video call.
View Member Contact Information in the HR tool
You can also view members' contact information using the HR tool as described below.
- App │ Click the Do button to select the HR tool then Company then select Colleagues to view their contact information, tap the mobile number to make a call directly. The search function is avilable to quickly find the person you are looking for.
- Web │ Click the Do button to select the HR tool, click Colleagues to view their contact information. The search function is avilablet to quickly find the person you are looking for.

Reminders

The cost of phone calls is determined by your plan with your cell phone company.
The HR Staff has the authority to hide employee emails and phone numbers in the HR tool's System Settings.

Relevant Questions

How do I join other public groups in the workplace?
Add buddies.
Workplaces, groups, buddies? Use each level to your advantage.
What settings in HR are required for new employees?

Question 19

Can I leave a workplace?

Accepted Answer

FAQ-ID：1039
"Can I leave the demo workplace if I had tried out all the features?"
"I joined the wrong workplace by mistake, how do I leave?"

Of course, you came to the right place!

However, if you are resigning, be sure to work out all the details with your managers and the HR Staff as mentioned here.

Caution

When you leave a workplace, you are not allowed to join it again without permission.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
If the member rejoins the workplace using the same account within one year, all buddy-level contents will be restored when you befriend your colleagues again.

Leave the Workplace

Plan：All plans

Permission：All users

Interface：AppWeb

STEPS │ App & Web

Reminders

If you are the only member in the workplace, your workplace will be deleted once you leave.
If you are the workplace owner, you will be asked to transfer the ownership before leaving the workplace.

Relevant Questions

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Question 20

The HR tool setup.

Accepted Answer

FAQ-ID：1151 The HR tool serves as the most integral part of WorkDo! Its settings are connected to employees' daily clock-ins/outs, leave applications, overtime applications, and various eForm approval flows. There are 6 important steps that you need to follow, so please follow the instructions below to properly set up HR.

│ HR is key to improving yor team's workflow │

Please make sure that you have first followed basic setup done in Start WorkDo in 5 Steps to find the settings of the picrure below.

│ Read HR Tool Manual │

If you have the HR Staff tool role, then you may follow the steps below and use the web version of WorkDo to set up HR!

6 Important Settings in HR

Plan：Free planPaid plans

Permission：MemberWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

STEP 1 │ Work Hours Your workplace's work hours directly influence the team's workdays, clock in/out times, flexible work times, etc. You can use the default work hours or you can create multiple work hours for different teams. Your call! If you need to use the Attendance tool for employee clock in/out, please activate it first to for the related clock time settings to be available here. STEP 2 │ Departments Departments settings dictate how eForms are passed and signed. Properly set up your organization's hierarchy and the employee requests will follow the set flow and get to the right person to be signed.

Trial Period: We recommend you invite 1 to 3 people to help you test out the request flow, each with a different role and title.
Adoption: Invite the rest of the teammates to join the workplace and assign them with the right roles and titles.

STEP 3 │ Employment Type By default, WorkDo has 3 employment types, you can create, deactivate, or change them as you see fit. The employment type will affect certain tool privileges, ie, who are allowed to apply for overtime and how many leave days they are entitled to have each month/year. So don't forget! STEP 4 │ HR Calendar Management Non-working days such as the federal holidays, special company events are set with the HR Calendar. A workplace's HR calendar will determine whether employees are able to apply for leaves, overtime, or clock in/out normally. A workplace is allowed to use multiple HR calendars for different teams, so you don't worry about managing remote teams in different countries! STEP 5 │ System Settings The most important setting in the System Settings is that you don't have to manually set each new employee is required to clock in/out. However, this function is not retroactive, meaning it only applies to new employees after the setting has changed. You can always go to the Attendance tool and individually change this setting if you want, but if your workplace doesn't require employees to clock in/out, you can bypass this step. STEP 6 │ Import Employee Profiles The aforementioned 5 steps are for the HR personnel to manage each employee, and each employee's profile can be updated anytime. But to make life simpler, you can also batch import employee profiles by using WorkDo's template file. This can drastically reduce the amount of time spent on profile setting and it's the quickest way to get your workplace up and running!

Reminders

Only members with the HR Staff tool role are allowed manage the workplace and employee settings instead of the workplace admins. This is an added layer of security, and in most cases, company HRs are not always in charge of maintaining the entire workplace.
These 6 important settings are crucial to connecting to advanced tools like Attendacen, Leave, Leave pro and Overtime, so be sure to complete them before using these tools.
Wanna know more HR details, say no more! The most comprehensive HR Tool Manual is here!

HR Tool Manual

Relevant Questions

HR Settings for New Employees
Problems importing employee profiles?
Why is there’s a member with two employee profiles?
What is the HR Calendar?
How do I create new departments in the organization?
Why do I have limited tool access?
What are the HR tool features?
Understand your tool role and what it does.

Question 21

What settings in HR are required for new employees?

Accepted Answer

FAQ-ID：1152
What do I do when new employees are on board?
What settings are tied to new employees?
Well, if all the tools your workplace needs to use are all activated, all you really have to do at this point is to edit their profile information and a few settings in the HR tool to get them hit the ground running!
Before we begin, please make sure that you have the authority to update employee profiles, meaning that your tool role is HR Staff in the HR tool.

HR Settings for New Employees

Plan：Free planPaid plans

Permission：MembersWorkplace AdminTool Admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Steps：

Switch to the HR tool.
Click Employee Profiles on the side menu.
Click the edit icon next to the employee to begin editing.
Update the information below.
- Emloyee ID The Payroll tool requires the Employee IDs to send payslips to corresponding employees. So if your team is using Payroll, you need to assign an employee ID to everyone.
- Login Email or Mobile Number Employee's login email or mobile number will be displayed upon joining the workplace, please take the time to make sure the information is correct. If some employees are using Apple ID to log in to WorkDo, please refer to this FAQ to bind another email address to their account.
- 1st & 2nd Deputy Set a deputy when an employee is on leave. In Leave Pro, there is an option to check whether the deputy is on leave before you are allowed to apply for leave. Skip if this is mandatory in your workplace.
- Work Hour If your workplace has multiple hours or flexible work hours, assign one to the employee, if not, the default will be used.
- On Board Date In Leave Pro, the system will automatically dole out leave days based on employee tenure or other user-specified conditions, so the on-board date will directly affect this. And employees cannot clock in/out before this date.
- Dotted-Line Manager Can be used in the employee has to report to a second manager.
- Process Signing Requests by Dotted-Line Manager If Yes, then the employee request signing flow will be changed to assigned dotted-line manager, by passing the original department flow.
- Designated Approver If Yes, then this employee can be selected by others to process the requests without being assigned as a manager.
- Department If the dotted-line manager is void, the signing requests will follow the department flow.
- Employment Type This option controls employee's ability to apply for overtime and leave, so don't forget!
- Gender Some leaves may be gender specific.
Click Save and you should see all the changes refelcted and the employee can begin collaborating with the team now!

Reminders

Before updating the employee profiles, please be sure that you have completed Start WorkDo in 5 Steps and other settings in HR.
In most instances, when employees are not able to apply for leaves, overtimes or post-clocks are caused by omitted settings in the HR, so please double-check every employees' HR settings.
Note that even if the HR Staff has imported employees to the workplace, all the aforementioned information is still required for the employees to use all the advanced tools smoothly.
Wanna know the HR tool in detail? Check out the HR tool Manual!

Download HR Tool Manual

Relevant Questions

How to invite people to a workplace?
Get notifications when members join and leave.
How do I create new departments in the organization?
Having problems importing employee profiles?
Why do I have limited acess?
HR Tool Setup.
Start WorkDo in 5 Steps

Question 22

What is the HR Calendar?

Accepted Answer

FAQ-ID：1150 The HR tool is the most integral tool of WorkDo because its settings are connected to other tools and it affects the way you those tools. The HR Calendar function in the HR tool is especially so, and here's why! Tools like Attendance, Leave Pro, Overtime rely on a business calendar to differentiate working days from non-working days so employees could apply leaves on working days instead of holidays, and clock in/out in business hours instead of weekends, and so on. So for your virtual workplace to operate seamlessly, it is crucial to properly set up your HR Calendar and the HR tool!

│ HR: The Pillar of WorkDo │

Properly utilize your business calendar and you can create different business calendars for different departments or overseas offices. But first, there four event types you need to know!

Company Event │ For company events, this event type does not affect any attendance and working hours related calculations.
Working Days │ Generally used for make-up work days. On these days the system tracks attendance, employees could apply for leaves, and overtimes.
Non-Working Day │ On these days the system doesn't track attendance and employees can't apply for leaves, but overtime applications are allowed.
Public Holiday │ Same as Non-Working Day.

1 │ What about our overseas offices that use different business calendars?

Simply create different calendars for remote workers or overseas offices that use different business calendars to manage their work hours.

2 │ Weather-related cancellations.

You could use Public Holiday or Non-Working Day event types for weather-related cancellations. Once set, the employee attendance is no longer required, applied leaves will be voided, and overtime applications are allowed. Alternatively, you could create a leave type for weather-related cancellations for employees to apply. However, this would require the HR Staff to dole out the leave quota first, then the managers have to sign off on them, and the overtime applications are not allowed during normal business hours because these days are considered as working days.

3 │ What happens if I set the HR Calendar at later date?

WorkDo will not retroactively change past records and data, so the HR Staff would have to manually grant leave quotas to employees for applied leaves, attendance and overtimes have to be recalculated. So it is recommended that you always set the HR Calendar ahead of time to avoid unnecessary complications.

Reminders

It is recommended that you create an HR Calendar every year. Updating old HR Calendar event dates will mess up attendance records if you ever need to look up old records.
This FAQ only summarize the few key points of the HR Calendar, for the more comprehensive tutorial, please check out the HR Tool Manual!

Download HR Tool Manual

Relevant Questions

The HR tool setup.
HR Settings for New Employees.
How come I cannot clock in/out?
How do I create new departments in the organization?
Why can’t workplace employees apply for leaves?
Why do I have limited tool access?

Question 23

Would Role, Job Title and Job Type options limit employees' tool usage?

Accepted Answer

FAQ-ID：1031 In order to satisfy and cater to a wide range of companies' human resource management, the HR tool offers quite a few fields in the employee profiles to fill in, mostly optional, of course! Simply put, these three options are purely for annotation purposes in the HR tool and can be used to filter different types of employees in advanced searches. So if the rest of the information is not required, filling in the Job Title will suffice. In this FAQ, we'll discuss

The Employee Profiles information in the HR tool.
Does the information in the employee profiles affect certain functions?
Do Role, Job Title and Job Type limit certain tool access?

1 │ Employee Profiles Information

Personal Information │ Phone Number, Home Address, Date of Birth, Education, Emergency Contact, etc.
Work Information │ Department, Job Title, Job Type, Role, Work Hours, Dotted-Line Manager, Designated Approver, Deputies, Contract information, etc.

2 │ Does the information in the employee profiles affect certain functions?

Most of the information fields are purely for annotation and documentation purposes and don't affect any functions and features. Just be sure to fill out the necessary fields marked with a red star sign (*). Please be sure to read this employee HR settings FAQ to determine whether the information fields listed are important to your company and need to be filled out to facilitate the workflow.

3 │ 『Do Role, Job Title and Job Type limit certain tool access?

They don't! WorkDo's access control is managed by both the level admins and tool admins. So the information fields are for documentation purposes only. If they are not required to be filled out, you may leave them blank.

Role, Job Title and Job Type Examples

The Role options are built-in presets and can't be customized, while Job Title and Job Type are completely customizable.

Scenario 1 │ John is a Front Desk Representative intern. His employee profile may describe him as an intern for Role, administrator for Job Title, and part-time personnel for Job Type.
Scenario 2 │ Natalie is a Senior Android Developer Her employee profile may describe her as an Engineer for Role, Android Software Engineer for Job Title, and Senior Engineer for Job Type.
Scenario 3 │ Nora the Executive Secretary Her employee profile may describe her as an Admin for Role or leave it blank, Executive Secretary for Job Title, and Senior Secretary for Job Type.

Reminder

You may use the Company information field to assign employees to a brand or entity if your company is a conglomerate.
You may use the Branch information field to assign employees to a branch office or a store location.

Relevant Questions

What settings in HR are required for new employees? Having problems importing employee profiles? What do different roles do in a workplace or group? Why do I have limited tool access?

Question 24

Why is there's a member with two employee profiles?

Accepted Answer

FAQ-ID：1156
When a new member joins a workplace, an employee profile will be created for this person automatically, however, in special instances, a duplicated employee profile could be created of the same person.

Member leaves then rejoins the workplace again.
Error during the Import Employee Profiles process.
Member registered a new WorkDo account then rejoins the workplace.
Reemployment.

Whichever the case may be, once a person leaves the company, it is wise to mark his/her employee profile as terminated so they can no longer access the workplace's data. You may configure the settings using the web version of WorkDo if you are the HR Staff of the HR tool.

Troubleshooting Duplicate Employee Profiles

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHS StaffHR Viewer

Interface：AppWeb

STEPS │ Continue using the old profile: All past records and data are inherited.

Scenarios：When a member accidentally left the workplace then rejoined using a new account, or accidentally removed by the HR Staff.

As the HR tool is interconnected to tools like Attendance, Check In, Leave Pro, Leave, Overtime, Expenses and Approvals, it is crucial that every member's profile is correctly set. Every member's Login Email or Mobile Number is used bind the person to their profile, and it cannot be occupied by other account. So you need to delete the newly created employee profile then set the old profile to Activate.

Switch to the HR tool.
Click Employee Profiles.
Delete the newly created employee profile.
Locate the old employee profile using the filters provided.
Checkmark the employee.
Click the yellow Activate button.
Click Confirm in the pop-up window to complete.

STEPS │ Use the new employee profile.

Scenario：When a terminated employee is being rehired.

Generally, when a company rehires an old employee, everything starts from scratch, so using a new employee profile is fine in this case.

Reminders

By default, all employee profiles displayed are currently in employment. If you would like to view profiles in other statuses, please use the filter provided.
When a member rejoins the workplace all buddy-to-buddy data would recovery when they add all friends and colleagues back.

Relevant Questions

How to delete an employee profile?
What settings in HR are required for new employees?
Having problems importing employee profiles?
How to set employees who are on leave without pay?
Why do I have limited tool access?

Question 25

Having problems importing employee profiles?

Accepted Answer

FAQ-ID：1138 Just as the HR procedure shown below, the settings done in the first five steps leading to importing employee profiles are crucial to every employee's profile. By filling in information such as emails, mobile numbers, departments, eployee types, etc, with the provided template, the Import Employee Profiles feature allows you to quickly batch invite employees into the workplace.

│ Download WorkDo HR Tool Manual for detailed setup instructions. │

Most cases of failing to import employee profiles can be categorized in one of the six reasons below: the first five steps are incomplete, uploading an outdated template, overwriting the references sheets, changing the template format, inputting the same record twice, uploading template not carried out.

Please refer to the troubleshooting section below if you are failing to import employee profiles.

1 │ Incomplete HR Settings

Follow the HR procedure Step a to e to complete the basic settings for all employees. Downloading the template before completing the necessary employee profile settings could result in errors during template uploading. Troubleshooting Tip: Be sure you have completed all five necessary employee profile settings before downloading the template for editing.

2 │ Outdated Template

Many company HRs are using the template as a form of backup. However, if the template is outdated and no longer compatible, uploading the template file would cause an error. Troubleshooting Tip: When updating employee profile information is required, it is recommended that you use Employee Profiles instead. Import Employee Profiles is best suited when you need to invite a great number of employees at once, and you must download the new template each time.

3 │ Overwriting the References

As mentioned in the template procedure rule 4-1, only the Employee and Department sheets are required to be filled out, and their tabs are highlighted in red. The rest of the sheets are all references, please do not make any changes to them.

Gender │ Please use the drop-down menu for gender selection. Any other display type is not supported and will cause an error.
Employment Type │If you change the Employment Type of an employee after downloading the template, uploading it back would cause an inconsistency; the system would leave the Employment Type field blank, leaving this person unable to use tools that rely on this setting.
Role │ The field is mainly for annotation purposes only. Any inconsistency between the template and the system would result in an error, leaving the field blank.

Troubleshooting Tips: Download the template again, then copy column A and paste it to your original template in their respective sheet. Use the drop-down menu in the Employee sheet to fill in the information then upload the template back to the system.

4 │ Template Format Altered

How to properly fill in each column is clearly defined, please follow the instructions when filling in each sheet to avoid unnecessary errors. Troubleshooting Tip: Please follow the instructions below to update the template file or on the system before importing employee profiles.

5 │ Duplicated Employee Profile

Whenever you have edited an employee profile, you need to download the latest template so the information is up to date. Please check the following information when editing employee profiles.

Employee Code │ The Employee Code is automatically generated by the system and hidden in Column A of the template. If you delete an employee profile from the template and add the same profile again, the system would view this profile as a different person, resulting in a person having two employee profiles.
Department Code │ Same as the Employee Code which is automatically generated by the system and hidden in Column A of the Department sheet. Inconsistency between the template file and the system would result in a person having two employee profiles.

Troubleshooting Tip：Please refer to "Why is there’s a member with two employee profiles?" FAQ.

6 │ Template Upload Unexecuted

The Import Employee Profiles feature requires you to upload the template, check for possible errors, and fix them before finally uploading the template. Any stops in the middle of the process and the employee profiles aren't going to be imported. Troubleshooting：Please follow the instructions below to complete employee profiles importing.

Method 1 │ Direct Employee Profile Editing

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Suitable timing：When there are only a few fields of profile information that need to be updated and the template status is Pending.

Steps：

Switch to the HR tool.
Click Import Employee Profiles.
All past templates used are kept for record, select a template with Pending status for editing.
- Use the Status filter to locate the template.
- Click the template to view all the profiles it contains.
Click the Edit icon of a profile to begin editing.
Update profile information.
Click Save to finish.
Make sure there are no error messages then click Import and the template status will change to Completed.

Method 2 │ Employee Profile Template Editing

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Tool Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Suitable timing：When the employee profiles need to be drastically updated.

Steps：

Following Step 1 to 3 from Method 1 to edit the profiles and make sure there are no error messages shown.
Download the latest template.
Click Import Employee Profiles.
Upload the template.
- Upload the Excel template.
- Click Upload and the system will tell you whether there are any errors.
Make sure there are no error messages then click Import and the template status will change to Completed.

Reminders

The error messages will appear during the template uploading phase as well as the importing phase when cross-referencing data. If you are still unsure of what went wrong, please contact us for assistance.
Templates that are unsuccessfully imported (with a Pending status) can not be deleted. You may however continue editing the template file until you have successfully imported it back to the system.
You can use Skip Import to bypass profiles with error messages and import the rest of the profiles into the system. Doing so will mark the template file as Completed, but you can no longer edit the profiles that were bypassed in this template file.
So long the template file has not been imported, you can deselect profiles marked with Skip Import by using the Cancel Skip button, however, you will need to correct all the errors found by the system to successfully execute the import function.
Wanna know detailed tutorials? Check out the HR Tool Manual!

Download HR Tool Manual

Relevant Questions

What settings in HR are required for new employees?
How to invite people to a workplace?
How do I create new departments in the organization?
The HR tool setup.
Why is there’s a member with two employee profiles?
Would Role, Job Title and Job Type options limit employees’ tool usage?
Why do I have limited tool access?
Start WorkDo in 5 steps.

Question 26

How to delete an employee profile?

Accepted Answer

FAQ-ID：1157 It is possible that duplicated employee profiles got created during your trial period trying to bring employees into your workplace. "So how do I delete the duplicated profiles?" you ask. Well, just change the status of the profiles to Suspend or Terminate then you can delete the profiles for good. If an employee's profile has been deleted but he/she has not left the workplace, then he/she can only use the basic tools from this point on; all other advanced tools that require an employee profile to function will be locked. However, said employee's past records and data will be kept for perusal. Under normal circumstances, every employee only has one employee profile, and the workplace HR Staff could change the profile status accordingly to reflect the employment status.

Delete Employee Profiles

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

Steps：

Use the filters to search the profiles.
Check the boxes to select the profiles.
Change the profiles to Suspend or Terminate.
Select the profiles again and click the Delete status to permanently delete the profile.

Reminder

Please refer to your local labor laws on how long you need to keep resigned employees' profiles and records for perusal purposes.

Relevant Questions

Why is there’s a member with two employee profiles? Why do I have limited tool access?

Question 27

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Accepted Answer

FAQ-ID：1155 When employees left the workplace on their own or were removed by the workplace HR Staff, they can no longer access the workplace data and files. As such, when employees resign from their posts, the HR Staff must verify their last day of work then remove them from the workplace or ask them to leave the workplace. However, should you accidentally removed an employee or they left the workplace by mistake, here's how you can rectify it! Just invite the employee to rejoin the workplace and make sure the employee profile is intact, then everything is all set! These settings require the help of workplace admins and HR Staff to maintain to safeguard workplace information security.

Rectification Method

STEP 1｜Rejoin Depending on the situation, you can either ask the employee to rejoin on their own or send them an invitation to join the workplace using their existing WorkDo account. How to invite people to a workplace? Can I join the company workplace on my own? STEP 2｜Employee Profile Adjustment There is an employee profile of every workplace employee found in the HR tool. When an employee rejoins the workplace, a duplicated employee profile will be created. So please follow the below FAQs to make the necessary adjustments in the employee profile. This will allow the employee to resume using the advanced tools that are tied to the HR settings. Why is there’s a member with two employee profiles? What settings in HR are required for new employees?

Reminders

Please note that when employees leave the workplace, all their chat histories and tool posts will be erased.
If a resigned employee rejoins the workplace using their original account within a year, all their chat histories and tool posts will be recovered in the web version of WorkDo, the app version, however, will only recover the tool posts only.

Relevant Questions

How to invite people to a workplace? Can I join the company workplace on my own? What settings in HR are required for new employees? Why is there’s a member with two employee profiles?

Question 28

How to set employees who are on leave without pay?

Accepted Answer

FAQ-ID：1034 Typically, the company benefits are paused for employees who are on leave without pay (LWOP). So how to process employees who are on leave without pay in WorkDo? Employee tenure will be paused for those who are on leave without pay. And, for workplaces that have enabled Leave Pro, it will stop delving out leaves for them. So this is a necessary and important setting that the workplace HR staff must know! If you have a leave type for leave without pay for your team to select, or the employee has formally filed a request for taking leave without pay, it is still strongly recommended that you set the employee status to suspend through the HR tool to accurately reflect this change.

Set LWOP Employee Status to Suspend

Leave without Pay │ It is recommended that the employee sends a request for taking leave without pay for the workplace HR staff as a reference, then follow the steps below and set the employee status to suspend.
Parental Leave | For employees who would like to apply for parental leave, we recommend that they use Leave or Leave Pro to apply for parental leave first, then have the HR Staff set their employee status to suspend.

If your role is HR Staff in the HR tool, you may use the web version of WorkDo and follow the steps below to set LWOP employees to suspend status.

Suspend / Resume

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR StaffHR Viewer

Interface：AppWeb

1 │ Suspend

2 │ Resume

Reminders

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
What do I do when employees resign from their posts?
Why is there’s a member with two employee profiles?
An employee left the workplace or was removed by mistake, is there a way to rectify it?
Why do I have limited tool access?
The HR tool setup.
What settings in HR are required for new employees?

Question 29

How does WorkDo handle the data and records of resigned employees?

Accepted Answer

FAQ-ID：1002 Does WorkDo retain the messages, posts and records of resigned employees? For a virtual workspace to operate seamlessly, it is important to know how data is being handled, especially for resigned employees. Fortunately, you came to the right place! When employees are suspended, terminated even deleted, so long they haven't left the workplace, all their chat histories, posts, files, records and data are still intact. However, when they have left the workplace, then things will be a little different. 1 │ Buddy Level

2 │ Group and Workplace levels

3 │ Private Space & WorkDo Network
Employee claims the ownership of his/her WorkDo account, and the posts in their Private Space and the WorkDo Network are retained forever unless deleted by them.

Reminder

The Employees Profiles in the HR tool can be deleted, but before doing so, please make sure that you have surpassed the record keeping period mandated by your local labor regulations.

Relevant Questions

How to set employees who are on leave without pay? What to do when employees resign? What is a tool post? Sending messages. What are tools?

Question 30

What to do when employees resign?

Accepted Answer

FAQ-ID：1154 What do I do for employees who want to resign? Should I set their status as resigned? What access do they have until they leave the workplace? Find out now! The necessary settings require the help of both Workplace Admins and HR Staff to complete. Let's get started! Plan：

Free

Paid Permission：

Member

Workplace Admin

Tool Admin Role：

Employee

Manager

HR Staff

HR Viewer

Method 1｜Resigned employee can no longer access workplace data.

STEP 1｜Member removal by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
Click Manage Member then Remove Member from the Workpalce.
Enter the confirmation code and click Remove to complete the process.
- Remove This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 2｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Use the filter to search for the terminated employee profile.
Click the Edit icon and confirm the action in the pop-up window.
Scroll down and click the Enrollment/Resignation tab.
Click the Edit icon in fron of the record and fill out the information.
Click Save to finish.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Method 2｜Allow the employee to stay in the workplace until the handover is completed.

STEP 1｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Select the employee with the checkbox.
Click the Terminate button.
Fill out the reason of resignation.
Click the Terminate button below to complete.
- The basic tools are available to the employee.
- All the records of the advanced tools can still be viewed by the employee, but he/she can no longer use them.

STEP 2｜Remove the employee by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
- Click Manage Member then Remove Member from the Workpalce.
- Enter the confirmation code and click Remove to complete the process. This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Reminders

The option is available in the Workplace Settings for members to leave the workplace on their own.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
The paid plans of WorkDo charge by the workplace member count, so the subscription fee may be affected when members join and leave the workplace depending on the time of the month.

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
How to delete an employee profile?
How to set employees who are on leave without pay?
Get notifications when members join and leave.
What settings in HR are required for new employees?
Can I leave a workplace?
Why do I have limited tool access?

Question 31

How do I create new departments in the organization?

Accepted Answer

FAQ-ID：1120 Is there anything I should be aware of when creating new departments? Before we begin, let's not forget that all applications, approvals, and requests follow the workflow set in the HR tool's Department Chart. As such, the department chart is crucial for your organization's day-to-day workflow and department expansion. Please refer to the instructions below to create new departments and restructure the department chart and hierarchy.

Restructure the Department Chart

Plan：FreePaid

Permission：MemberWorkplace AdminTool Admin

Interface：AppWeb

1 │ Update Department Information Updating the department information will not affect the features and functions in any way, nor to the employees that are assigned to the department and how they use WorkDo on a daily basis. 2 │ Deactivate Department Currently, the delete function is not offered in Department Chart, but you may deactivate closed-down departments. Below are three things you need to know when deactivating departments.

Employees' department assignment, and these records can be found in the Records of Change option, and remember to reassign employees to other departments before deactivating a department.
Employees' clock in/out times, leave, overtime applications and attendance will comply with their new department's HR Calendar.
Use the search filter in the Department List find the list of deactivated departments.

Create New Departments

Plan：FreePaid

Permission：MemberWorkplace AdminTool Admin

Interface：AppWeb

STEP 1 │ Use the Right HR Calendar The HR Calendar is responsible for determining which days are workdays and which days are public holidays, makeup workdays, etc, this is connected to the Attendance, Leave, Leave Pro, and Overtime tools. So if a department operates on a different calendar and schedule, be sure to select the right calendar for the team. When a new department is created, it will use the default HR Calendar for its team, but if it uses a different HR Calendar, please refer to HR Tool Manual's Step 2-e to create or update an HR Calendar. STEP 2 │ Use the Right Work Hours The department Work Hours determine clock in/out times of the department. When a new department is created, it will use the default work hours. Please refer to HR Tool Manual's Step 2-b to create or update work hours. STEP 3 │ Leave Pro - Set the Corresponding Leave Types Each type of leave in the Leave Pro tool is automatically granted to each employee based on a number of conditions, so it is important to use Leave Pro to set employees' leave conditions and statuses for them to receive the appropriate amount of leaves. Please refer to the Leave Pro Tool Manual's Addendum 1 for detailed explanation and instructions.

Reminder

The System Settings and Employees Profiles will also affect the eForm workflow. Please refer to the HR Tool Manual for details.

Relevant Questions

The HR tool setup.
What settings in HR are required for new employees?
Having problems importing employee profiles?
Why do I have limited tool access?
The Leave Pro tool setup.
Start WorkDo in 5 steps.

FAQ

Top 10 Qs You'd want to know

The HR tool setup.

6 Important Settings in HR

Reminders

Relevant Questions

Workplace

How view members’ contact information?

View Workplace, Group Members and Their Contact Information.

Reminders

Relevant Questions

Can I leave a workplace?

Caution

Leave the Workplace

Reminders

Relevant Questions

HR

The HR tool setup.

6 Important Settings in HR

Reminders

Relevant Questions

What settings in HR are required for new employees?

HR Settings for New Employees

Reminders

Relevant Questions

What is the HR Calendar?

1 │ What about our overseas offices that use different business calendars?

2 │ Weather-related cancellations.

3 │ What happens if I set the HR Calendar at later date?

Reminders

Relevant Questions

Would Role, Job Title and Job Type options limit employees’ tool usage?

1 │ Employee Profiles Information

2 │ Does the information in the employee profiles affect certain functions?

3 │ 『Do Role, Job Title and Job Type limit certain tool access?

Role, Job Title and Job Type Examples

Reminder

Relevant Questions

Why is there’s a member with two employee profiles?

Troubleshooting Duplicate Employee Profiles

Reminders

Relevant Questions

Having problems importing employee profiles?

1 │ Incomplete HR Settings

2 │ Outdated Template

3 │ Overwriting the References

4 │ Template Format Altered

5 │ Duplicated Employee Profile

6 │ Template Upload Unexecuted

Method 1 │ Direct Employee Profile Editing

Method 2 │ Employee Profile Template Editing

Reminders

Relevant Questions

How to delete an employee profile?

Delete Employee Profiles

Reminder

Relevant Questions

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Rectification Method

Reminders

Relevant Questions

How to set employees who are on leave without pay?

Set LWOP Employee Status to Suspend

Suspend / Resume

Reminders

Relevant Questions

How does WorkDo handle the data and records of resigned employees?

Reminder

Relevant Questions

What to do when employees resign?

Method 1｜Resigned employee can no longer access workplace data.

Method 2｜Allow the employee to stay in the workplace until the handover is completed.

Reminders

Relevant Questions

How do I create new departments in the organization?

Restructure the Department Chart

Create New Departments

Reminder

Relevant Questions