2017-02-09

WorkDo_FAQ

FAQ

Accounts, notifications and more answers to the most frequently asked questions!

Account

FAQ-ID:1005
WorkDo is designed for multicultural teams to communicate and collaborate, with that in mind, the user interface supports English, Traditional Chinese, and Simplified Chinese.

Users could download WorkDo from Google Play and App Store, or simply use the web version by opening up a web browser and logging in to WorkDo.

One thing to note is that the language setting in the app versions is based on the device’s language setting. The web version, however, can be changed with a few clicks of your mouse.

Language Change
Plan:All plans
Permission:All users
Interface:AppWeb

App

  1. Enter the device settings.
  2. Search for the language setting and change to your preferred language.
  3. WorkDo’s user interface will reflect the language change when it is done.

Web

  1. Enter the Accounts Screen│ Click the icon on the upper-right-hand corner > select App Settings > Accounts.
  2. Click the Edit button next to My Info.
  3. Scroll down to Language and change your preferred language.
  4. Click Save to finish.

 

Reminders
  • The user interface language change does not affect the input language.
  • Each device’s language setting may differ, please consult the device manual for detailed information.
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Main Settings

FAQ-ID:1065
The admins is present in workplaces, groups or between buddies, the function of their role is to maintain the settings and permissions of each level.

The “Manage Admin” option is an important setting when onboarding WorkDo, please select the persons responsible for maintaining the workplace settings.

Plan: All palns

Permission: Member    Admin    Owner

Interface: App    Web

STEPS │ Assign Workplace / Group Admins
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Add admin.
    • App │ Click the + icon.
    • Web │ Click Add Admin.
  4. Select the applicable members.
  5. Click Done.
STEPS │ Remove Admin
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Remove Admin
    • App │ Swipe left on the admin tap on the Remove button then confirm the action.
    • Web │ Click on Remove next to the admin then confirm the action.
 

Reminder
  • The buddy level consists of two people, but both are admins by default.
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Workplace

FAQ-ID:1065
The admins is present in workplaces, groups or between buddies, the function of their role is to maintain the settings and permissions of each level.

The “Manage Admin” option is an important setting when onboarding WorkDo, please select the persons responsible for maintaining the workplace settings.

Plan: All palns

Permission: Member    Admin    Owner

Interface: App    Web

STEPS │ Assign Workplace / Group Admins
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Add admin.
    • App │ Click the + icon.
    • Web │ Click Add Admin.
  4. Select the applicable members.
  5. Click Done.
STEPS │ Remove Admin
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Remove Admin
    • App │ Swipe left on the admin tap on the Remove button then confirm the action.
    • Web │ Click on Remove next to the admin then confirm the action.
 

Reminder
  • The buddy level consists of two people, but both are admins by default.
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Groups

FAQ-ID:1065
The admins is present in workplaces, groups or between buddies, the function of their role is to maintain the settings and permissions of each level.

The “Manage Admin” option is an important setting when onboarding WorkDo, please select the persons responsible for maintaining the workplace settings.

Plan: All palns

Permission: Member    Admin    Owner

Interface: App    Web

STEPS │ Assign Workplace / Group Admins
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Add admin.
    • App │ Click the + icon.
    • Web │ Click Add Admin.
  4. Select the applicable members.
  5. Click Done.
STEPS │ Remove Admin
  1. Select workplace / group / buddy level.
    • Workplace │ Tap on the workplace settings (Tap on the gear icon for the Web version).
    • Group │ From the workplace page tap on the groups tab, then swipe righ and click on the gear icon.
  2. Select Manage Admin.
  3. Remove Admin
    • App │ Swipe left on the admin tap on the Remove button then confirm the action.
    • Web │ Click on Remove next to the admin then confirm the action.
 

Reminder
  • The buddy level consists of two people, but both are admins by default.
Did you find this FAQ helpful?
1
0