Q: The Attendance tool doesn't quite work for our field staff who move from place to place...

FAQ-ID：1160 At the moment, the Attendance tool of WorkDo only records employees' clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done! Recommended! Check-In: Check-in/out at places you go! If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts. Reminder Follow us on various platforms and receive the latest news and updates! WorkDo Network WorkDo on Facebook WorkDo Official Website Blog Relevant Questions How to activate Check-In? How do I join WorkDo Network?

Q: The Attendance tool doesn't quite work for our field staff who move from place to place...

FAQ-ID：1160 At the moment, the Attendance tool of WorkDo only records employees' clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done! Recommended! Check-In: Check-in/out at places you go! If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts. Reminder Follow us on various platforms and receive the latest news and updates! WorkDo Network WorkDo on Facebook WorkDo Official Website Blog Relevant Questions How to activate Check-In? How do I join WorkDo Network?

Q: The Attendance tool doesn't quite work for our field staff who move from place to place...

FAQ-ID：1160 At the moment, the Attendance tool of WorkDo only records employees' clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done! Recommended! Check-In: Check-in/out at places you go! If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts. Reminder Follow us on various platforms and receive the latest news and updates! WorkDo Network WorkDo on Facebook WorkDo Official Website Blog Relevant Questions How to activate Check-In? How do I join WorkDo Network?

Q: The Attendance tool doesn't quite work for our field staff who move from place to place...

FAQ-ID：1160 At the moment, the Attendance tool of WorkDo only records employees' clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done! Recommended! Check-In: Check-in/out at places you go! If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts. Reminder Follow us on various platforms and receive the latest news and updates! WorkDo Network WorkDo on Facebook WorkDo Official Website Blog Relevant Questions How to activate Check-In? How do I join WorkDo Network?

Question 1

What are tools?

Accepted Answer

FAQ-ID：1110

All the tools you need in one place, just Do it!

Communication, collaboration, resource management, WorkDo knows what you need! WorkDo amassed all the tools you need to collaborate seamlessly, allowing employees to be more flexible, responsive and productive. Tap the Do button to switch instantly tools or enter the toolbox!

A dedicated toolbox for workplace, group and buddy level collaboration.

A toolbox for each level offers a clear line of authorization. Admins are able to set permissions for all employees and everyone can check their permission in the workplace, group and buddy toolbox for details.

Use the basic tools to collaborate with high efficiency!

The basic tools allow for more streamlined workflow and focused communication. Post company announcements, assign tasks, share files, send event notifications, make calls and send messages, there is a tool for it! Use them wisely and watch your team's productivity soar!

Basic Tool
Workplace
Groups
Buddies

Announcement

Notes

Tasks

Events

Albums

Files

Links

Polls

Dashboard

Wall

Calendar

Workflow

Chats

Audio Call

Video Call

Group Call

View All Basic Tools Features Download Basic Tools Quick Start Guide

Advanced tools for improved resource management!

The advanced tools are flexible to meet all team's work style and company policies and they are interconnected to provide a marvelous team collaboration experience!

Advanced Tool
Workplace
Groups
Buddies

HR tool must be enabled.

HR

Payroll

Attendance

Check In

Leave

Leave Pro

Shift

Overtime

Timesheet

Expenses

Approvals

Conf. Rm

CRM

Cashbook

Phonebook

We Buy

IOU

Download Advanced Tools Quick Start Guide

User guides available for detailed step-by-step walkthrough.

For every tool there is a detailed user guide showing users the set up process with examples, perfect for any newcomer! You can download them in the Resource Center or in the toolbox.。

Reminder

Click the buttons below for detailed initial setup!

Download Quick Start Guide Settings

Relevant Questions

What does the “Do” button do? How to activate / deactivate a tool? Why do I have limited tool access? Understand your tool role and what it does. How to create and post a note? WorkDo user guides.

Question 2

The Attendance tool doesn't quite work for our field staff who move from place to place...

Accepted Answer

FAQ-ID：1160
At the moment, the Attendance tool of WorkDo only records employees’ clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done!

Recommended!

Check-In: Check-in/out at places you go!
If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts.

Reminder

Follow us on various platforms and receive the latest news and updates!

Relevant Questions

How to activate Check-In? How do I join WorkDo Network?

Question 3

The Attendance tool doesn't quite work for our field staff who move from place to place...

Accepted Answer

FAQ-ID：1160
At the moment, the Attendance tool of WorkDo only records employees’ clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done!

Recommended!

Check-In: Check-in/out at places you go!
If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts.

Reminder

Follow us on various platforms and receive the latest news and updates!

Relevant Questions

How to activate Check-In? How do I join WorkDo Network?

Question 4

Set a post clock deadline.

Accepted Answer

FAQ-ID：1161 Clock-in, clock-out with your smartphone is easy, but there's gonna be times when it slips your mind. But what happens to my perfect attendance you ask? Is there a way to remedy this? Fortunately, there is! Whenever employees forgot to clock-in and clock-out and past the clocking times, they can use the post clock function to record their times. Of course, the post clock applications will have to be approved before they are recorded. And it is recommended that admins set a deadline for post clock applications to avoid possible conflicts later on.

Post Clock Deadline

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Interface：AppWeb

STEPS │ App

Switch to the Attendeance tool.
Click the Management tab.
Select Settings.
Select System Configurations.
Click Post Clock Deadline.
Set the deadline from 1 to 90 days.
Click Confirm to finish.

STEPS │ Web

Switch to the Attendance tool.
Click System Config.
Click Edit.
Set the deadline from 1 to 90 days.
Click Save to finish.

Reminders

Please note the Post Clock Deadline counts in calendar days, not business days, and 90 days max.
Ex. If the Post Clock Deadline is set to 30 days and an employee forgot to clock-in on Oct. 13, the deadline for post clock is Nov. 12.

Relevant Questions

I forgot to clock in/out. What do I do?
How to help employees post clock?
Why do I have limited tool access?
Attendance tool setup.
HR tool setup.
HR Settings for New Employees.
Attendance record adjustment.

Question 5

I forgot to clock in/out. What do I do?

Accepted Answer

FAQ-ID：1162 Employee attendance is important in most workplaces but there are times when you forget to clock in or clock out once in a while. Fortunately, the post clock function gives you a chance to record your time. Simply hit the Post Clock button to send a post clock application to the manager, and your time will be recorded once the manager approves it!

Exceptions

There are two factors that determine whether employees are required to clock in/out, and post-clock is a direct result of this; as such, two exceptions would prevent employees from post clocking.

Join the workplace after the On Board Date It is when you join the workplace would the system deem you as a valid member. If you join the workplace later than the On Board Date the HR Staff set for you, the system wouldn't ask you to post clock for the void period before you joined the workplace.
Not set as one of the Members Required to Clock The time before you were required to clock doesn't count towards your attendance record, so post clocks are not required.

Remedy │ Have the HR Staff help employees post clock, then the managers would follow the normal approval workflow to approve the post clocks.

Post Clock

Plan：FreePaid

Permission：All users

Interface：AppWeb

STEPS │ App

Switch to the Attendance tool.
Select a preferred method below.
- Stats │ Click My > Stats (Monthly) > Click the list view button on the upper-right-hand corner > Absent Clock.
- Clock In/Out │ Click the Clock In/Out tab then click on the date or the arrow buttons next to the date to change the date.
Click Post Clock.
Fill out the time and relevant information.
Click Save to send out the post clock application.

STEPS │ Web

Switch to the Attendance tool.
Click Clock In/Out Records.
Hit the Post Clock button next a missed clock-in/out record.
Fill out the time and relevant information.
Click Save to send out the post clock application.

Reminders

If the Absent Clock is 0 in the Stats (Monthly), it means there's no need to apply for post clock requests.
Click My > My Claims to check the status of each post clock request.

Relevant Question

Is there a post clock deadline? How come I cannot clock in/out? Attendance appeal. Attendance record adjustment. How to help employees post clock?

Question 6

Why is it that I'm unable to clock in/out with my Windows 10 PC?

Accepted Answer

FAQ-ID：1169 As people become more conscious about what companies are allowed to access their personal data, most software products will ask users for certain privacy-related permissions in order to properly perform tasks and WorkDo is no different. If you cannot clock in/out using your PC, it is likely that you have not given WorkDo permission to access your location data. Please use the below instructions as a rule of thumb to grant your location data for clocking in/out. Before you begin, please make sure you have ruled out possible reasons for failing to clock in/out.

│ 1 Settings > 2 Privacy │

│ 3 Select Location > 4 Allow apps to access your location │

Reminders

The steps may vary depending on the brand of devices and operating systems. Please take instructions as a rule of thumb. You may also use "location" as a keyword in searching for the setting.
For smartphones, please go Settings > Apps > WorkDo > Permissions > Location to enable location access.
For web browsers, please click the padlock in front of the url and allow location access.
If you are using a desktop connected to an ethernet cable, you may set a "default location" for your PC for location access.
For Windows 10 GPS, location and privacy services, please check out Windows 10 location service and privacy for details.

Relevant Questions

How come I cannot clock in/out? Set a post clock deadline.

Question 7

Why do employees who are on leave still show up absent in the attendance report?

Accepted Answer

FAQ-ID：1166 Don't worry! Employee attendance is tied to the work hours set in the HR tool, and once you understand how everything is close-knit and works, you'll come to appreciate the flexibility WorkDo offers. Employees' clock in/out screens will not show that they are not required to clock in/out even though they have applied for leaves, considering the fact that they could still cancel or withdraw the requests at the last minute. As such, in the attendance report, when employees did not clock in/out in accordance with agreed work hours set in the HR tool, then they will be marked absent. The system, however, will later check whether absent employees are on leave with the records in the Leave Pro tool. If they are on leave, the attendance report will show that they are absent because they are on leave. Therefore, when the HR Staff checks their attendance report before the system process this step at the end of the day, employees who are on leave will appear as if they are absent.

When an employee's clock in/out times are on the same day, their complete attendance record will be available the next day.
When an employee has a cross-day clock out time, their complete attendance record will be available after their latest clock out time

Attendance Report Export

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR Staff

Interface：AppWeb

Steps：

Switch to the Attendance tool.
Click the Attendance Report.
Use the filter to refine your search.
Report export.
- Export PDF：In PDF format.
- Export CSV：In Microsoft Excel format.
- Export CSV with (Clock in/out) Date：Suitable for cross-day clock in/out employees. In Microsoft Excel format.

Relevant Questions

Why do I have limited tool access? The Attendance tool setup. The HR tool setup. I forgot to clock-in or clock-out. What do I do? Set a post clock deadline.

Question 8

Attendance record adjustment.

Accepted Answer

FAQ-ID：1167 We understand that employee attendance records are important and required by the Department of Labor and WorkDo does a great job to record them. But there are times when employees simply just forget to clock in/out. So is there any way to remedy this? Typically, the HR Staff could set a post-clock deadline allowing employees to post clock and record their own clock in/out records. But should they manage to forget to do that as well, then your final resort is to adjust their clock in/out records for them.

Clock In/Out Record Adjustment

Plan：FreePaid

Permission：memberWorkplace adminTool admin

Role：EmployeemanagerHR Staff

Interface：AppWeb

Steps：

Switch to the Attendance tool.
Click Management > Modify Record.
Refine your search with the filter.
Select a record.
Record modification.
- App │ Click the icon > Modify
- Web │ Modify
Fill out the time, location, and add photos and files if necessary.
Click Save to finish.

Reminders

The HR Staff can not modify the location of a post-clock record applied by the employees.
Modified records is sync across all devices and can be view in the modified log.

Relevant Questions

Why do I have limited tool access? The Attendance tool setup. The HR tool setup. I forgot to clock-in or clock-out. What do I do? How to help employees post clock? Set a post clock deadline.

Question 9

How to help employees post clock?

Accepted Answer

FAQ-ID：1165 Is there an employee who is unable to post clock? Please verify that whether the employee has been included in the list of employees who are required to clock as described in the STEP 2-b of the Attendance Tool Manual. Secondly, please be sure that you have followed all the necessary procedures to properly set up each newly onboarded employee allowing them to gain access to all the tools and features, including the post clock function right away. If you have missed the timing on the aforementioned solutions, then your final resort is to create a blank record then ask the employee to post clock or post clock for the employees yourself to make up for the missed attendance records.

Post Clock for Employees / Attendance Record Adjustement

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR Viewer

Interface：AppWeb

Steps：

Reminders

Use the function to create blank records for employees to clock on non-routine workdays.
When a blank record has created, it still needs to comply to the Post Clock Allowance limit set by the HR Staff.。

Relevant Questions

I forgot to clock-in or clock-out. What do I do?
Set a post clock deadline.
Attendance record adjustment.
How come I cannot clock in/out?
Why do I have limited tool access?
The Attendance tool setup.
The HR tool setup.

Question 10

What are tools?

Accepted Answer

FAQ-ID：1110

All the tools you need in one place, just Do it!

Communication, collaboration, resource management, WorkDo knows what you need! WorkDo amassed all the tools you need to collaborate seamlessly, allowing employees to be more flexible, responsive and productive. Tap the Do button to switch instantly tools or enter the toolbox!

A dedicated toolbox for workplace, group and buddy level collaboration.

A toolbox for each level offers a clear line of authorization. Admins are able to set permissions for all employees and everyone can check their permission in the workplace, group and buddy toolbox for details.

Use the basic tools to collaborate with high efficiency!

The basic tools allow for more streamlined workflow and focused communication. Post company announcements, assign tasks, share files, send event notifications, make calls and send messages, there is a tool for it! Use them wisely and watch your team's productivity soar!

Basic Tool
Workplace
Groups
Buddies

Announcement

Notes

Tasks

Events

Albums

Files

Links

Polls

Dashboard

Wall

Calendar

Workflow

Chats

Audio Call

Video Call

Group Call

View All Basic Tools Features Download Basic Tools Quick Start Guide

Advanced tools for improved resource management!

The advanced tools are flexible to meet all team's work style and company policies and they are interconnected to provide a marvelous team collaboration experience!

Advanced Tool
Workplace
Groups
Buddies

HR tool must be enabled.

HR

Payroll

Attendance

Check In

Leave

Leave Pro

Shift

Overtime

Timesheet

Expenses

Approvals

Conf. Rm

CRM

Cashbook

Phonebook

We Buy

IOU

Download Advanced Tools Quick Start Guide

User guides available for detailed step-by-step walkthrough.

For every tool there is a detailed user guide showing users the set up process with examples, perfect for any newcomer! You can download them in the Resource Center or in the toolbox.。

Reminder

Click the buttons below for detailed initial setup!

Download Quick Start Guide Settings

Relevant Questions

What does the “Do” button do? How to activate / deactivate a tool? Why do I have limited tool access? Understand your tool role and what it does. How to create and post a note? WorkDo user guides.

Question 11

The Attendance tool doesn't quite work for our field staff who move from place to place...

Accepted Answer

FAQ-ID：1160
At the moment, the Attendance tool of WorkDo only records employees’ clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done!

Recommended!

Check-In: Check-in/out at places you go!
If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts.

Reminder

Follow us on various platforms and receive the latest news and updates!

Relevant Questions

How to activate Check-In? How do I join WorkDo Network?

Question 12

The Attendance tool doesn't quite work for our field staff who move from place to place...

Accepted Answer

FAQ-ID：1160
At the moment, the Attendance tool of WorkDo only records employees’ clock-in/out times, but if your team requires team members to move around, our Check-In tool can help you get the job done!

Recommended!

Check-In: Check-in/out at places you go!
If your workplace consists of sales and field staff who are constantly on the run, the Check-In tool is your best friend! The Check-In tool records multiple location check-ins/outs via GPS, so employees could easily report their whereabouts.

Reminder

Follow us on various platforms and receive the latest news and updates!

Relevant Questions

How to activate Check-In? How do I join WorkDo Network?

Question 13

Set a post clock deadline.

Accepted Answer

FAQ-ID：1161 Clock-in, clock-out with your smartphone is easy, but there's gonna be times when it slips your mind. But what happens to my perfect attendance you ask? Is there a way to remedy this? Fortunately, there is! Whenever employees forgot to clock-in and clock-out and past the clocking times, they can use the post clock function to record their times. Of course, the post clock applications will have to be approved before they are recorded. And it is recommended that admins set a deadline for post clock applications to avoid possible conflicts later on.

Post Clock Deadline

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Interface：AppWeb

STEPS │ App

Switch to the Attendeance tool.
Click the Management tab.
Select Settings.
Select System Configurations.
Click Post Clock Deadline.
Set the deadline from 1 to 90 days.
Click Confirm to finish.

STEPS │ Web

Switch to the Attendance tool.
Click System Config.
Click Edit.
Set the deadline from 1 to 90 days.
Click Save to finish.

Reminders

Please note the Post Clock Deadline counts in calendar days, not business days, and 90 days max.
Ex. If the Post Clock Deadline is set to 30 days and an employee forgot to clock-in on Oct. 13, the deadline for post clock is Nov. 12.

Relevant Questions

I forgot to clock in/out. What do I do?
How to help employees post clock?
Why do I have limited tool access?
Attendance tool setup.
HR tool setup.
HR Settings for New Employees.
Attendance record adjustment.

Question 14

I forgot to clock in/out. What do I do?

Accepted Answer

FAQ-ID：1162 Employee attendance is important in most workplaces but there are times when you forget to clock in or clock out once in a while. Fortunately, the post clock function gives you a chance to record your time. Simply hit the Post Clock button to send a post clock application to the manager, and your time will be recorded once the manager approves it!

Exceptions

There are two factors that determine whether employees are required to clock in/out, and post-clock is a direct result of this; as such, two exceptions would prevent employees from post clocking.

Join the workplace after the On Board Date It is when you join the workplace would the system deem you as a valid member. If you join the workplace later than the On Board Date the HR Staff set for you, the system wouldn't ask you to post clock for the void period before you joined the workplace.
Not set as one of the Members Required to Clock The time before you were required to clock doesn't count towards your attendance record, so post clocks are not required.

Remedy │ Have the HR Staff help employees post clock, then the managers would follow the normal approval workflow to approve the post clocks.

Post Clock

Plan：FreePaid

Permission：All users

Interface：AppWeb

STEPS │ App

Switch to the Attendance tool.
Select a preferred method below.
- Stats │ Click My > Stats (Monthly) > Click the list view button on the upper-right-hand corner > Absent Clock.
- Clock In/Out │ Click the Clock In/Out tab then click on the date or the arrow buttons next to the date to change the date.
Click Post Clock.
Fill out the time and relevant information.
Click Save to send out the post clock application.

STEPS │ Web

Switch to the Attendance tool.
Click Clock In/Out Records.
Hit the Post Clock button next a missed clock-in/out record.
Fill out the time and relevant information.
Click Save to send out the post clock application.

Reminders

If the Absent Clock is 0 in the Stats (Monthly), it means there's no need to apply for post clock requests.
Click My > My Claims to check the status of each post clock request.

Relevant Question

Is there a post clock deadline? How come I cannot clock in/out? Attendance appeal. Attendance record adjustment. How to help employees post clock?

Question 15

Why is it that I'm unable to clock in/out with my Windows 10 PC?

Accepted Answer

FAQ-ID：1169 As people become more conscious about what companies are allowed to access their personal data, most software products will ask users for certain privacy-related permissions in order to properly perform tasks and WorkDo is no different. If you cannot clock in/out using your PC, it is likely that you have not given WorkDo permission to access your location data. Please use the below instructions as a rule of thumb to grant your location data for clocking in/out. Before you begin, please make sure you have ruled out possible reasons for failing to clock in/out.

│ 1 Settings > 2 Privacy │

│ 3 Select Location > 4 Allow apps to access your location │

Reminders

The steps may vary depending on the brand of devices and operating systems. Please take instructions as a rule of thumb. You may also use "location" as a keyword in searching for the setting.
For smartphones, please go Settings > Apps > WorkDo > Permissions > Location to enable location access.
For web browsers, please click the padlock in front of the url and allow location access.
If you are using a desktop connected to an ethernet cable, you may set a "default location" for your PC for location access.
For Windows 10 GPS, location and privacy services, please check out Windows 10 location service and privacy for details.

Relevant Questions

How come I cannot clock in/out? Set a post clock deadline.

Question 16

Why do employees who are on leave still show up absent in the attendance report?

Accepted Answer

FAQ-ID：1166 Don't worry! Employee attendance is tied to the work hours set in the HR tool, and once you understand how everything is close-knit and works, you'll come to appreciate the flexibility WorkDo offers. Employees' clock in/out screens will not show that they are not required to clock in/out even though they have applied for leaves, considering the fact that they could still cancel or withdraw the requests at the last minute. As such, in the attendance report, when employees did not clock in/out in accordance with agreed work hours set in the HR tool, then they will be marked absent. The system, however, will later check whether absent employees are on leave with the records in the Leave Pro tool. If they are on leave, the attendance report will show that they are absent because they are on leave. Therefore, when the HR Staff checks their attendance report before the system process this step at the end of the day, employees who are on leave will appear as if they are absent.

When an employee's clock in/out times are on the same day, their complete attendance record will be available the next day.
When an employee has a cross-day clock out time, their complete attendance record will be available after their latest clock out time

Attendance Report Export

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR Staff

Interface：AppWeb

Steps：

Switch to the Attendance tool.
Click the Attendance Report.
Use the filter to refine your search.
Report export.
- Export PDF：In PDF format.
- Export CSV：In Microsoft Excel format.
- Export CSV with (Clock in/out) Date：Suitable for cross-day clock in/out employees. In Microsoft Excel format.

Relevant Questions

Why do I have limited tool access? The Attendance tool setup. The HR tool setup. I forgot to clock-in or clock-out. What do I do? Set a post clock deadline.

Question 17

Attendance record adjustment.

Accepted Answer

FAQ-ID：1167 We understand that employee attendance records are important and required by the Department of Labor and WorkDo does a great job to record them. But there are times when employees simply just forget to clock in/out. So is there any way to remedy this? Typically, the HR Staff could set a post-clock deadline allowing employees to post clock and record their own clock in/out records. But should they manage to forget to do that as well, then your final resort is to adjust their clock in/out records for them.

Clock In/Out Record Adjustment

Plan：FreePaid

Permission：memberWorkplace adminTool admin

Role：EmployeemanagerHR Staff

Interface：AppWeb

Steps：

Switch to the Attendance tool.
Click Management > Modify Record.
Refine your search with the filter.
Select a record.
Record modification.
- App │ Click the icon > Modify
- Web │ Modify
Fill out the time, location, and add photos and files if necessary.
Click Save to finish.

Reminders

The HR Staff can not modify the location of a post-clock record applied by the employees.
Modified records is sync across all devices and can be view in the modified log.

Relevant Questions

Why do I have limited tool access? The Attendance tool setup. The HR tool setup. I forgot to clock-in or clock-out. What do I do? How to help employees post clock? Set a post clock deadline.

Question 18

How to help employees post clock?

Accepted Answer

FAQ-ID：1165 Is there an employee who is unable to post clock? Please verify that whether the employee has been included in the list of employees who are required to clock as described in the STEP 2-b of the Attendance Tool Manual. Secondly, please be sure that you have followed all the necessary procedures to properly set up each newly onboarded employee allowing them to gain access to all the tools and features, including the post clock function right away. If you have missed the timing on the aforementioned solutions, then your final resort is to create a blank record then ask the employee to post clock or post clock for the employees yourself to make up for the missed attendance records.

Post Clock for Employees / Attendance Record Adjustement

Plan：FreePaid

Permission：MemberWorkplace adminTool admin

Role：EmployeeManagerHR Viewer

Interface：AppWeb

Steps：

Reminders

Use the function to create blank records for employees to clock on non-routine workdays.
When a blank record has created, it still needs to comply to the Post Clock Allowance limit set by the HR Staff.。

Relevant Questions

I forgot to clock-in or clock-out. What do I do?
Set a post clock deadline.
Attendance record adjustment.
How come I cannot clock in/out?
Why do I have limited tool access?
The Attendance tool setup.
The HR tool setup.

FAQ

Tool Box

What are tools?

All the tools you need in one place, just Do it!

A dedicated toolbox for workplace, group and buddy level collaboration.

Use the basic tools to collaborate with high efficiency!

Advanced tools for improved resource management!

User guides available for detailed step-by-step walkthrough.

Reminder

Relevant Questions

HR

The Attendance tool doesn’t quite work for our field staff who move from place to place…

Recommended!

Reminder

Relevant Questions

Attendance

The Attendance tool doesn’t quite work for our field staff who move from place to place…

Recommended!

Reminder

Relevant Questions

Set a post clock deadline.

Post Clock Deadline

Reminders

Relevant Questions

I forgot to clock in/out. What do I do?

Exceptions

Post Clock

Reminders

Relevant Question

Why is it that I’m unable to clock in/out with my Windows 10 PC?

Reminders

Relevant Questions

Why do employees who are on leave still show up absent in the attendance report?

Attendance Report Export

Relevant Questions

Attendance record adjustment.

Clock In/Out Record Adjustment

Reminders

Relevant Questions

How to help employees post clock?

Post Clock for Employees / Attendance Record Adjustement

Reminders

Relevant Questions