WorkDo Network
FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!
What can you do in the WorkDo Network?
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Add clients, suppliers and partners as buddies.
Add your buddies is the best way for one on one communication!
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Create a groups to collaborate.
You can add clients, customers and suppliers as buddies put them into groups for external communication and collaboration.
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Use the basic tools as you please!
Once a group is created, you can freely use the available tools for collaboration. Of course, the Dashboard will remind you items that are due every day ensuring a smooth collaboration among partners.
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Receive official WorkDo notifications.
You will be notified of WorkDo’s new tools, features and events periodically.
Now it’s time for you to invite external partners to WorkDo and collaborate effortlessly!
FAQ-ID：1061
Is WorkDo for internal use only? What if I would like to use WorkDo with clients, customers and partners? But I can’t allow them to access company documents and data, so what do I do?
We understand your concern, a situation like this is exactly what WorkDo Network is for! Just add them as buddies in WorkDo Network and you can use WorkDo with your clients the same way you do internally!
This FAQ will answer 3 questions about WorkDo Network.
- Do groups in WorkDo Network work the same way as groups in the workplace?
- Can I create groups in WorkDo Network? How?
- How do I invite clients, customers and partners to the groups?
1 │ Do groups in WorkDo Network work the same way as groups in the workplace?
Much like you create groups to collaborate in a WorkDo internally, you too, can collaborate in groups using the WorkDo Network externally.
Tools like Tasks, Events, Announcements, Notes, Polls and other basic tools are available for you and your clients to communicate and collaborate. In WorkDo Network, your joint effort will be more productive and seamless.
2 │ Can I create groups in WorkDo Network? How?
Of course! You can create groups in WorkDo Network, simply switch between the workplace and WorkDo Network to collaborate internally and externally.
Group Creation in WorkDo Network
Steps：
- Switch to WorkDo Network.
- Click Create Group.
- Fill out all required information: Group Name, Group Description, Image.
- Click Done to finish.
- Web │ Once you are in the group wall page it means you have created a group successfully.
- App
- A prompt will pop up asking to set the group privacy and it is recommended that you do it now before bring people into the group.
- Click Next to invite members to your group.
- Once you are in the group wall page it means you have created a group successfully.
3 │ How do I invite clients, customers and partners to the groups?
Due to the sensitive nature, all groups in WorkDo Network are private. Users have to be invited by the group admins or members to join the groups.
Plan：
All plans
Permission：
Group members Group admins
Device： App Web
Invite Group Members via QR Code or Invite Link
- Enter the Group Settings page.
- Click Group QR Code.
- Select sharing method.
- Display QR Code
Display the group QR code for scanning to join the group when your clients, customers or partners are right next to you. - Save QR Code
Save the group QR code to your device and share it with other people to join the group. Right-click the mouse and select save the image if you are using the web version. - Copy Link
A link corresponds to the QR code will be generated that can be copied and shared with the preferred people to join the group. - Update QR Code
In rare situations, you may want to get a new QR Code, simply click the
icon and click the icon to update it.
- Display QR Code
Invite Group Members via Add Members Function
- Enter the Group Settings page.
- Click Add Members.
- Select an invite method.
- From groups │ Select members from other groups to join the current group.
- From buddies │ Select your buddies to join the current group.
- Scan the QR Code │ An App-only feature. Present the QR code for scanning to join the group.
- Search Do-ID │ Search a member via their Do-ID to join the group.
Reminders
- Upon joining a group in WorkDo Network, all public information is available to the members, unless otherwise mentioned by the post creators.
- The Auto Accept function in the Personal Settings determines whether a member would automatically accept invites or requires their approvals.
Relevant Questions
Why can’t I add buddies using their User ID, email or mobile number?
Workplaces, groups, buddies? Use each level to your advantage.
Send messages.
Switch between workplace and WorkDo Network.
Use WorkDo Network with your customers!
What is WorkDo Network?
How to add admins to workplaces or groups?
How do I delete a group?
FAQ-ID：1060
Add buddies is the most simple and direct way to connect with your clients and customers in the WorkDo Network. So whether it’s internal collaboration or external, all you need is a WorkDo account, and you are all set!
When two are added as buddies, they can use the available tools to communicate and collaborate in private. Follow the steps below to add your contacts as buddies.
Add clients, customers, suppliers as buddies
Instructions: There are multiple ways to add buddies, you can choose your preferred method and your business partners will receive your invite link to register and connect with you on WorkDo.
- Enter the WorkDo Network
- Click Add Buddy, then select a method to send the invite link.
- Invite
Share the invite link to your friends in messenger apps (Line, WeChat, Facebook Messenger), send the invite link via email, SMS, or copy the invite link and manually share it with your business partners. - Contact List
If your business partners are already in your mobile phone’s contact list, you can select the Contacts option to add them, if they are already using WorkDo, or invite them with email or SMS. - Suggestions
This option will list the members of the WorkDo Network groups you are in, you can add them as buddies immediately. - QR Code
You could scan each other’s QR code if your contacts are already using WorkDo. - Search via Do-ID, Mobile Number, Email
Click Search and use any listed options to search your contacts and add them as your buddies.
- Invite
- Add by Profile
If you spot any one in WorkDo whom you wish to add as buddies, you can simple click their profile icon and them them instantly.
Reminder
- Your personal settings in WorkDo Network will determine whether you will auto accept buddy invitations. You can click the Personal Settings on the upper-left-hand corner then select User Privacy and toggle the Auto Accept option to change the setting.
Relevant Questions
Workplaces, groups, buddies? Use each level to your advantage.
Why can’t I add someone by User ID as buddy?
Can I use different nicknames and profile pictures for different workplaces?
What is user Do-ID, and how to set one?
How do I start chatting?
How do I create groups in WorkDo Network?
How to unbuddy buddies?
What is WorkDo Network?
FAQ-ID：1006
There are two possibilities that you are getting notifications from the WorkDo Network, and they are:
- Group, buddy notifications
When you have befriended customers, clients, partners or collaborators in the WorkDo Network, you will get notified when they would like to collaborate with you using the tools. - WorkDo Team notifications
You will get notifications periodically from our official account WorkDo Team on the latest news, updates, events or tutorials.
3 Pros from Following WorkDo Team:
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Tutorial Sessions
We offer tips and tricks, even detailed tutorials on how to utilize and adopt the tools into your digital workplace, so if the topics are of interest to you, be sure to hit that notification!
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Get the Latest News
We will also send notifications to inform you the latest development and updates of WorkDo, so you can quickly take advantage of them!
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Events and Special Offers
We will announce events and special offers through the notifications as well. Stay tuned! So you don’t miss out on any incredible discounts and savings.
Reminder
- WorkDo Team is the official account of WorkDo in the WorkDo Network that we use to send the latest news and information to all our users. Stay Tuned. So you don’t miss out on anything!
on the upper-left hand corner of the screen.