Question 1

Can I leave a workplace?

Accepted Answer

FAQ-ID：1039
"Can I leave the demo workplace if I had tried out all the features?"
"I joined the wrong workplace by mistake, how do I leave?"

Of course, you came to the right place!

However, if you are resigning, be sure to work out all the details with your managers and the HR Staff as mentioned here.

Caution

When you leave a workplace, you are not allowed to join it again without permission.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
If the member rejoins the workplace using the same account within one year, all buddy-level contents will be restored when you befriend your colleagues again.

Leave the Workplace

Plan：All plans

Permission：All users

Interface：AppWeb

STEPS │ App & Web

Enter the Workplace Settings.
Scroll down to the buttom and click Leave This Workplace.
Confirm and follow the on screen procedure to leave the workplace and you will be moved to the WorkDo Network.

Reminders

If you are the only member in the workplace, your workplace will be deleted once you leave.
If you are the workplace owner, you will be asked to transfer the ownership before leaving the workplace.

Relevant Questions

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Question 2

How do I leave a group?

Accepted Answer

FAQ-ID：1053 At last, the project is finished and the group is no longer needed, you may ask "how do I leave the group?" In WorkDo, group members can leave the group whenever they wish, the group admins also have the authority to remove members from the group. The same goes for the groups in WorkDo Network. For resigning employees, instead of leaving the groups could ask the workplace admins to remove them from the workplace and all the groups they are in with a few clicks of the button.

Remove Members

Plan：All plans

Permission：Group membersGroup adminsGroup owner

Interface：AppWeb

Enter Group Settings.
Click the Member List.
Web: Click Remove. App: Click on a member then click Manage Member followed by Remove Member from the Group.
- Remove Remove members from the group and they can no longer view the group posts and files unless they rejoin the group.
- Block & Remove（Web only） Blocked members can no longer rejoin the same groups with the same account. Use Block & Remove when you don't want a member to access the group files.

Leave Groups

Plan：All plans

Permission：Group membersGroup adminsGroup owner

Device：AppWeb

Enter Group Settings.
Leave This Group.
Hit Confirm to leave the group.

Reminders

Once members are no longer in the groups, they cannot view the group data and files unless they rejoin the group.
Only the group owner is allowed to remove admins from the group; the admins cannot kick each other out.
Workplace owners and group owners must transfer their ownership to another admin before they are allowed to leave.

Relevant Questions

Can I leave a workplace?
How to Invite new members to a group?
How do I join other public groups in the workplace?
Why can’t I find groups to join?
Can I set only admins are allowed to post at the workplace level?
Get notifications when members join and leave.
How do I create groups in WorkDo Network?
How to transfer my workplace, group ownership?
How do I delete a group?
What to do when employees resign?

Question 3

What to do when employees resign?

Accepted Answer

FAQ-ID：1154 What do I do for employees who want to resign? Should I set their status as resigned? What access do they have until they leave the workplace? Find out now! The necessary settings require the help of both Workplace Admins and HR Staff to complete. Let's get started! Plan：

Free

Paid Permission：

Member

Workplace Admin

Tool Admin Role：

Employee

Manager

HR Staff

HR Viewer

Method 1｜Resigned employee can no longer access workplace data.

STEP 1｜Member removal by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
Click Manage Member then Remove Member from the Workpalce.
Enter the confirmation code and click Remove to complete the process.
- Remove This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 2｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Use the filter to search for the terminated employee profile.
Click the Edit icon and confirm the action in the pop-up window.
Scroll down and click the Enrollment/Resignation tab.
Click the Edit icon in fron of the record and fill out the information.
Click Save to finish.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Method 2｜Allow the employee to stay in the workplace until the handover is completed.

STEP 1｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Select the employee with the checkbox.
Click the Terminate button.
Fill out the reason of resignation.
Click the Terminate button below to complete.
- The basic tools are available to the employee.
- All the records of the advanced tools can still be viewed by the employee, but he/she can no longer use them.

STEP 2｜Remove the employee by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
- Click Manage Member then Remove Member from the Workpalce.
- Enter the confirmation code and click Remove to complete the process. This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Reminders

The option is available in the Workplace Settings for members to leave the workplace on their own.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
The paid plans of WorkDo charge by the workplace member count, so the subscription fee may be affected when members join and leave the workplace depending on the time of the month.

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
How to delete an employee profile?
How to set employees who are on leave without pay?
Get notifications when members join and leave.
What settings in HR are required for new employees?
Can I leave a workplace?
Why do I have limited tool access?

Question 4

Can I leave a workplace?

Accepted Answer

FAQ-ID：1039
"Can I leave the demo workplace if I had tried out all the features?"
"I joined the wrong workplace by mistake, how do I leave?"

Of course, you came to the right place!

However, if you are resigning, be sure to work out all the details with your managers and the HR Staff as mentioned here.

Caution

When you leave a workplace, you are not allowed to join it again without permission.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
If the member rejoins the workplace using the same account within one year, all buddy-level contents will be restored when you befriend your colleagues again.

Leave the Workplace

Plan：All plans

Permission：All users

Interface：AppWeb

STEPS │ App & Web

Enter the Workplace Settings.
Scroll down to the buttom and click Leave This Workplace.
Confirm and follow the on screen procedure to leave the workplace and you will be moved to the WorkDo Network.

Reminders

If you are the only member in the workplace, your workplace will be deleted once you leave.
If you are the workplace owner, you will be asked to transfer the ownership before leaving the workplace.

Relevant Questions

An employee left the workplace or was removed by mistake, is there a way to rectify it?

Question 5

How do I leave a group?

Accepted Answer

FAQ-ID：1053 At last, the project is finished and the group is no longer needed, you may ask "how do I leave the group?" In WorkDo, group members can leave the group whenever they wish, the group admins also have the authority to remove members from the group. The same goes for the groups in WorkDo Network. For resigning employees, instead of leaving the groups could ask the workplace admins to remove them from the workplace and all the groups they are in with a few clicks of the button.

Remove Members

Plan：All plans

Permission：Group membersGroup adminsGroup owner

Interface：AppWeb

Enter Group Settings.
Click the Member List.
Web: Click Remove. App: Click on a member then click Manage Member followed by Remove Member from the Group.
- Remove Remove members from the group and they can no longer view the group posts and files unless they rejoin the group.
- Block & Remove（Web only） Blocked members can no longer rejoin the same groups with the same account. Use Block & Remove when you don't want a member to access the group files.

Leave Groups

Plan：All plans

Permission：Group membersGroup adminsGroup owner

Device：AppWeb

Enter Group Settings.
Leave This Group.
Hit Confirm to leave the group.

Reminders

Once members are no longer in the groups, they cannot view the group data and files unless they rejoin the group.
Only the group owner is allowed to remove admins from the group; the admins cannot kick each other out.
Workplace owners and group owners must transfer their ownership to another admin before they are allowed to leave.

Relevant Questions

Can I leave a workplace?
How to Invite new members to a group?
How do I join other public groups in the workplace?
Why can’t I find groups to join?
Can I set only admins are allowed to post at the workplace level?
Get notifications when members join and leave.
How do I create groups in WorkDo Network?
How to transfer my workplace, group ownership?
How do I delete a group?
What to do when employees resign?

Question 6

What to do when employees resign?

Accepted Answer

FAQ-ID：1154 What do I do for employees who want to resign? Should I set their status as resigned? What access do they have until they leave the workplace? Find out now! The necessary settings require the help of both Workplace Admins and HR Staff to complete. Let's get started! Plan：

Free

Paid Permission：

Member

Workplace Admin

Tool Admin Role：

Employee

Manager

HR Staff

HR Viewer

Method 1｜Resigned employee can no longer access workplace data.

STEP 1｜Member removal by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
Click Manage Member then Remove Member from the Workpalce.
Enter the confirmation code and click Remove to complete the process.
- Remove This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 2｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Use the filter to search for the terminated employee profile.
Click the Edit icon and confirm the action in the pop-up window.
Scroll down and click the Enrollment/Resignation tab.
Click the Edit icon in fron of the record and fill out the information.
Click Save to finish.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Method 2｜Allow the employee to stay in the workplace until the handover is completed.

STEP 1｜Enter the reason of resignation by the HR Staff.

Interface：AppWeb

Switch to the HR tool.
Click Employee Profiles.
Select the employee with the checkbox.
Click the Terminate button.
Fill out the reason of resignation.
Click the Terminate button below to complete.
- The basic tools are available to the employee.
- All the records of the advanced tools can still be viewed by the employee, but he/she can no longer use them.

STEP 2｜Remove the employee by the Workplace Admin.

Interface：AppWeb

Enter the Workplace Settings.
Click Roster.
Use the search bar to search and select the member.
- Click Manage Member then Remove Member from the Workpalce.
- Enter the confirmation code and click Remove to complete the process. This step will remove the member from the workplace and mark him/her as terminated in the employee profile, making the workplace contents inaccessible. Reinstating and inviting the member back into the workplace will lift this restriction.
- Block & Remove (Web Only) This action puts the member on a permanent blacklist, and this account is never to be used to rejoin the workplace.

STEP 3｜If you don't need to keep the employee profile, the HR Staff can delete it permanenetly.

Reminders

The option is available in the Workplace Settings for members to leave the workplace on their own.
When employees leave the workplace, all buddy-level contents, including chat histories and posts are erased as well, so be sure to ask other members to backup necessary contents before then.
The paid plans of WorkDo charge by the workplace member count, so the subscription fee may be affected when members join and leave the workplace depending on the time of the month.

Relevant Questions

How does WorkDo handle the data and records of resigned employees?
How to delete an employee profile?
How to set employees who are on leave without pay?
Get notifications when members join and leave.
What settings in HR are required for new employees?
Can I leave a workplace?
Why do I have limited tool access?