Question 1

Can I control members from creating public or private groups?

Accepted Answer

FAQ-ID：1067
As a workplace admin, you can choose not to allow members to create groups, public or private. And because this limitation does not apply to workplace admins, only workplace members, so workplace admins can still create groups whenever they need to.

Public Groups │ Searchable by anyone in the workplace and are open to all members.
Private Groups │ Unsearchable by anyone in the workplace and must be invited to join the groups.

Enable or Disable Group Creation

Plan：All plans

Permission：All membersWorkplace admins

Interface：AppWeb

Steps：

Click Workplace Settings.
Select Workplace Privacy.
Check appropriate options in the Members Can Create Groups section.
- Public Groups │ Allow members to create public groups.
- Private Groups │ Allow members to create private groups.
- Both Turned On │ Members can freely create public or private groups.
- Both Turned Off │ Members are not allowed to create groups.

Reminder

WorkDo designed workplace, group and buddy levels for different types of collaboration, so generally speaking, we do not recommend that you disallow members from creating both public and private groups. However, if you are concerned about certain sensitive information, you may opt to disable members from creating private groups.

Relavent Questions

Who is allowed to invite new members into workplaces or groups?
Allow members to use their nickname?
Can I use the workplace level for admins only?
Can I bind the company email domain when I created the workplace using a free email domain?
What do different roles do in a workplace or group?
How to add admins to workplaces or groups?
How do I join other public groups in the workplace?
Why can’t I find groups to join?

Question 2

Why can't I find groups to join?

Accepted Answer

FAQ-ID：1051 There are a few possible reasons why you can't find groups to join, such as workplace is not allowed to create groups, all groups are private or you are blocked by the groups.

Unable to Find Groups Troubleshoot

Plan：All plans

Permission：All users

Interface：AppWeb

STEP 1 │ View Public Groups All groups with privacy set to public will you be able to find them in the public groups and join. Learn how to find public groups here! STEP 2 │ Workplace Does Not Allow Creating Groups See if your workplace allows group creation. STEP 3 │ Check if Groups are Private If your workplace allows creating groups and you are unable to find groups to join, it's most likely that they are set to private or there aren't any. Should this happen, you will need to ask workplace admins or team members to verify.

No groups have been created │ Please ask someone for verify.
Groups are private 01. Ask the group admins to check the privacy settings │ Go to Group Settings > Group Privacy > See whether the group has been set to private. 02. Ask a group member or admin to invite you to the group.

STEP 4 │ Blocked by Group Admins When a member has been blocked by the group they are also unable to find it unless the group admin unblock them using the Group Settings..

Relevant Questions

How do I join other public groups in the workplace? Workplace or groups? How to create groups? How to Invite new members to the group? Who are the group admins?

Question 3

WorkDo Network, Workplace, Private Space, what are they?

Accepted Answer

FAQ-ID：1046
If you need a personal reminder, a place to keep your notes and references, or make up your own to-do list, the private space is precisely what you need!
Collaborate in workplaces and the private space is for your personal use.

1 │ What is WorkDo Private Space?
Every WorkDo member has a private space, and the private space is an independent level for personal use only. You are free to use the tools however you like to take notes and keep references. The private space is accessible only to you.
In other words, you could use the WorkDo Network with clients and people outside of your workplace, and internally use the workplaces, groups, and buddies for collaboration, then use the private space for personal reminders and such, so that all three facets are covered.

2 │ The Differences between Private Space, Workplace and Network.
Every WorkDo user must join at least one workplace or network. It is then the user can create groups and add buddies for collaboration. As such, the workplace and network are the highest levels, and all groups and buddies are attached to them. The private space is also its independent level, no one can join and access your private space, and no one except you can see its contents. It is truly your own private space!

Workplace │ An independent level for internal team collaboration with basic and advanced tools available.
Network │ An independent level for external communication and interactions with clients and customers with the basic tools available for use.
Private Space │ An independent level with basic tools available for personal use only. It is inaccessible to other members and groups.

3 │ What can You Do in the Private Space?

Note keeping Keep important notes, references, make a personal to-do list, your call! Totally private and completely safe!
Use the available tools to document The private space offers Notes, Tasks, Events, Albums, Files, and Links tools for you to use. You are free to use it however you want, and the integrated Dashboard will also remind you of things that are due to make sure that your day goes smoothly!

Feel free to use your private space now!

Reminder

Your WorkDo account is yours for the keeping, even when you have left the workplace, everything in your Private Space and WorkDo Network remains intact, and you can still use the account to join new workplaces.

Relevant Questions

Can I join multiple workplaces with my account? What is Wall? How to edit posts on the Wall? What is All Upcoming on the bottom of the workplace list?

Question 4

Can I control members from creating public or private groups?

Accepted Answer

FAQ-ID：1067
As a workplace admin, you can choose not to allow members to create groups, public or private. And because this limitation does not apply to workplace admins, only workplace members, so workplace admins can still create groups whenever they need to.

Public Groups │ Searchable by anyone in the workplace and are open to all members.
Private Groups │ Unsearchable by anyone in the workplace and must be invited to join the groups.

Enable or Disable Group Creation

Plan：All plans

Permission：All membersWorkplace admins

Interface：AppWeb

Steps：

Click Workplace Settings.
Select Workplace Privacy.
Check appropriate options in the Members Can Create Groups section.
- Public Groups │ Allow members to create public groups.
- Private Groups │ Allow members to create private groups.
- Both Turned On │ Members can freely create public or private groups.
- Both Turned Off │ Members are not allowed to create groups.

Reminder

WorkDo designed workplace, group and buddy levels for different types of collaboration, so generally speaking, we do not recommend that you disallow members from creating both public and private groups. However, if you are concerned about certain sensitive information, you may opt to disable members from creating private groups.

Relavent Questions

Who is allowed to invite new members into workplaces or groups?
Allow members to use their nickname?
Can I use the workplace level for admins only?
Can I bind the company email domain when I created the workplace using a free email domain?
What do different roles do in a workplace or group?
How to add admins to workplaces or groups?
How do I join other public groups in the workplace?
Why can’t I find groups to join?

Question 5

Why can't I find groups to join?

Accepted Answer

FAQ-ID：1051 There are a few possible reasons why you can't find groups to join, such as workplace is not allowed to create groups, all groups are private or you are blocked by the groups.

Unable to Find Groups Troubleshoot

Plan：All plans

Permission：All users

Interface：AppWeb

STEP 1 │ View Public Groups All groups with privacy set to public will you be able to find them in the public groups and join. Learn how to find public groups here! STEP 2 │ Workplace Does Not Allow Creating Groups See if your workplace allows group creation. STEP 3 │ Check if Groups are Private If your workplace allows creating groups and you are unable to find groups to join, it's most likely that they are set to private or there aren't any. Should this happen, you will need to ask workplace admins or team members to verify.

No groups have been created │ Please ask someone for verify.
Groups are private 01. Ask the group admins to check the privacy settings │ Go to Group Settings > Group Privacy > See whether the group has been set to private. 02. Ask a group member or admin to invite you to the group.

STEP 4 │ Blocked by Group Admins When a member has been blocked by the group they are also unable to find it unless the group admin unblock them using the Group Settings..

Relevant Questions

How do I join other public groups in the workplace? Workplace or groups? How to create groups? How to Invite new members to the group? Who are the group admins?

Question 6

WorkDo Network, Workplace, Private Space, what are they?

Accepted Answer

FAQ-ID：1046
If you need a personal reminder, a place to keep your notes and references, or make up your own to-do list, the private space is precisely what you need!
Collaborate in workplaces and the private space is for your personal use.

1 │ What is WorkDo Private Space?
Every WorkDo member has a private space, and the private space is an independent level for personal use only. You are free to use the tools however you like to take notes and keep references. The private space is accessible only to you.
In other words, you could use the WorkDo Network with clients and people outside of your workplace, and internally use the workplaces, groups, and buddies for collaboration, then use the private space for personal reminders and such, so that all three facets are covered.

2 │ The Differences between Private Space, Workplace and Network.
Every WorkDo user must join at least one workplace or network. It is then the user can create groups and add buddies for collaboration. As such, the workplace and network are the highest levels, and all groups and buddies are attached to them. The private space is also its independent level, no one can join and access your private space, and no one except you can see its contents. It is truly your own private space!

Workplace │ An independent level for internal team collaboration with basic and advanced tools available.
Network │ An independent level for external communication and interactions with clients and customers with the basic tools available for use.
Private Space │ An independent level with basic tools available for personal use only. It is inaccessible to other members and groups.

3 │ What can You Do in the Private Space?

Note keeping Keep important notes, references, make a personal to-do list, your call! Totally private and completely safe!
Use the available tools to document The private space offers Notes, Tasks, Events, Albums, Files, and Links tools for you to use. You are free to use it however you want, and the integrated Dashboard will also remind you of things that are due to make sure that your day goes smoothly!

Feel free to use your private space now!

Reminder

Your WorkDo account is yours for the keeping, even when you have left the workplace, everything in your Private Space and WorkDo Network remains intact, and you can still use the account to join new workplaces.

Relevant Questions

Can I join multiple workplaces with my account? What is Wall? How to edit posts on the Wall? What is All Upcoming on the bottom of the workplace list?

WorkDo_FAQ

FAQ

Main Settings

Can I control members from creating public or private groups?

Enable or Disable Group Creation

Reminder

Relavent Questions

Groups

Why can’t I find groups to join?

Unable to Find Groups Troubleshoot

Relevant Questions

Get to know WorkDo

WorkDo Network, Workplace, Private Space, what are they?

Reminder

Relevant Questions