What do I do when there is an error on my leave application?

FAQ-ID:1173
Apply for the wrong type of leave? Wrong date? Incorrect amount of leave days? Fret not! If you want to adjust something on your leave application, you may use any of the methods to rectify your request.

  1. Cancel / Withdraw.
  2. The manager rejects the leave request.
  3. Adjust by the HR Staff.

[…]

How come I cannot clock in/out?

FAQ-ID:1168
The Attendance tool in WorkDo is fairly straightforward, it offers employees to clock in/out with their PCs/phones via Wi-Fi/GPS when they enter the preset ranges.

If you cannot clock in/out, it is typically one of these 4 reasons. 1. The Attendance tool settings are incomplete. 2. The device is not connected to the set Wi-Fi hotspot or in the set GPS range. 3. WorkDo hasn’t been given permission to access your device’s location. or 4. Unstable internet connection.

Please refer to the steps below to troubleshoot the problem if you cannot clock in/out with your device.

[…]

A personalized Dashboard Calendar just for you.

FAQ-ID:1103
When you use WorkDo, chances are that you are in multiple groups tackling different projects and assignments. Things could get a bit hectic when you have teammates assigning tasks and creating events, which is why the Dashboard Calendar is the best place for you to check out things that are only pertaining to you. In a way, the Dashboard Calendar is your personalized secretary.

The Dashboard Calendar filters out items that are irrelevant to you, so can you focus on things that truly require your attention. As such, it is normal that your calendar will look different than that of your teammates’ calendars in terms of posts and request forms. […]

The Expenses tool setup.

FAQ-ID:1122
Managing business expenses have never been easier with the Expenses tool!

With the help of the Expenses tool, the entire expense management process is digitized, from filing, approving expenses, to reviewing expense records and reimbursement. So the entire process is not only simple, convenient and also environmentally friendly.

The expenses tool only requires one simple setup, just follow the instructions below and your team can begin a simplified expense filing process in no time.

│ Oniline Expense Filing

[…]

The Leave Pro tool setup.

FAQ-ID:1017
Leave Pro is a powerful leave management tool. It allows your team to apply and approve leaves online whilst the system will dole out, deduct and carry over leaves based on user-defined rules that save the HR personnel the troubles any additional manual labor. Leave Pro offers various comprehensive leave reports and the semi-automated system minimizes manual errors making it the best employee leave management tool that is sure to satisfy any team.

Leave Pro is connected to some of the settings in the HR tool, so please use the manual to set up Leave Pro for the best experience possible! […]

What’s the difference between “Leave” and “Leave Pro”?

FAQ-ID:1172
Should your team use “Leave” or “Leave Pro”? What’s the difference between “Leave” and “Leave Pro”? Let’s find out now!

Leave │ For teams that work on shift schedules.

Leave is a simplified version of Leave Pro, it keeps track of employee leaves and their time off so you can better manage your employees and resources.

Leave Pro │ For teams with fixed work hours that require a more refined leave system.

Leave Pro is an advanced version of Leave, not only does it keep track of employees leaves, it also offers admins to set rules on when and how to grant leaves and carryover leaves. Leave Pro is connected to the HR Calendar, so employees can plan their leaves accordingly and ahead of time. Leave Pro is suitable for teams that require a more refined and semi-automatic leave system. […]

The Leave tool setup.

FAQ-ID:1171
Leave is a simple leave management tool that allows employees to apply leave requests and managers to approve leave requests and track the teams’ leave status in the most convenient way possible.

Leave is easy to use and it only has two settings that you need to configure before they bring it online for the entire workplace.
[…]

How to sign off approvals on behalf of other managers?

FAQ-ID:1153
Generally speaking, employee applications and approvals are sent to their corresponding department managers for signing, however, in certain scenarios, this may not be possible. This is why the workplace admins should set dotted-line managers to help sign off and process the employee requests.

All employee request forms follow the organizational chart set in the HR tool for approvals. Setting dotted-line managers will make sure that the workflow will not be impeded. […]

How to set the Daily Reminder?

FAQ-ID:1098
We understand a busy workday can easily overwhelm even the most organized person, which is why in WorkDo, you can set a daily reminder to notify you of unfinished tasks and upcoming events so that you need to attend to.

The Daily Reminder will tell you how many things that require your attention, this number includes the Tasks, Events and Polls from all workplacesWorkDo Network and Private Space levels, you can click on it and view all the items in the All Upcoming section. […]