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Credit card information update.

FAQ-ID：1071
You may update the credit card so long you are the workplace admin. Simply go to the Credit Card Info to add, change or remove the credit card information. […]

Billing information update.

FAQ-ID：1070
Thank you for subscribing to WorkDo!

If for any reason, you would like to change the billing information, please follow the instructions below to update it, so long you are a workplace admin.
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What payment currencies does WorkDo accept?

FAQ-ID：1108
Liking what you see so far? Would you like to subscribe WorkDo for your team?

As of now, the only acceptable currencies are New Taiwan Dollar and United States Dollar, and the payment currency is determined by the region of your workplace in WorkDo upon creation. All workplaces created outside of Taiwan will pay in USD when they wish to subscribe to one of the paid plans.

Follow the steps below to verify your workplace region. If you require a location or region change, please use the feedback function to send us a request. […]

Can I bind the company email domain when I created the workplace using a free email domain?

FAQ-ID：1052
No problem, you can bind the company email domain even if you originally used a free email domain to create a workplace in WorkDo!

Whether you use Google’s Gmail, Apple’s iCould Mail, Yahoo! Mail, AOL Mail or whatever free email service to create a workplace, whenever you decide to bring your team on board, you can bind the company email domain to quick have everyone joined to your workplace.

If you are a workplace admin, you can follow to instrunctions below to bind your company email domain.
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How do I edit the company information?

FAQ-ID：1000
If you are a workplace admin, you may edit the company information including company name, workplace image, description, operating hours, address, contact number, website, even the welcome message, etc.

You may use this function to keep the your workplace information up to date.
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Can I control members from creating public or private groups?

FAQ-ID：1067
As a workplace admin, you can choose not to allow members to create groups, public or private. And because this limitation does not apply to workplace admins, only workplace members, so workplace admins can still create groups whenever they need to.

  • Public Groups │ Searchable by anyone in the workplace and are open to all members.
  • Private Groups │ Unsearchable by anyone in the workplace and must be invited to join the groups.

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Can I only allow admins to post at the workplace level?

FAQ-ID：1068
You may keep the workplace level for admins only. By doing so, admins could use the workplace level to post company-wide announcements and important policies.

This setting only applies to the workplace level, team members can still chat, collaborate and use the tools at the group level and buddy level.
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Attendance appeal.

FAQ-ID：1163
Life can be hectic, and we understand that employees are bound to forget to punch in or punch out once in a while, and your sales force doesn’t always sit behind desks and punch in and punch out like the rest of the team. But what happens to employees’ irregular work hours? This is when the appeal function comes in.

When you file an appeal, you may input a new clock in/out time, this provides a way to rectify your attendance records and make sure that your salary won’t be affected. […]

Chat message options explained.

FAQ-ID：1084
There are various chat message options you can use, but do you know what each option does or when to use them?

Being the basic and number one choice of communication method, you can send texts, photos,  emojis, stickers, audio messages, even making audio or video calls, but did you know aside from recalling and deleting sent messages, you can also copy, forward or create action items. Let’s go through each function and when you should use them.
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