About Apple ID verification.

FAQ-ID：1025
Did you know apart from email and mobile number, you could use your Apple ID to log in to WorkDo?

One thing to note is that because Apple ID uses a private email relay service to generate a random, unique email address that forwards to your personal email, which means the HR tool is unable to bind your account, preventing you from accessing many advanced tools.

Therefore, please bind a valid email address to your account once you have completed the registration process and have the HR Staff bind your account to your employee profile in the HR tool.

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I forgot to clock in/out. What do I do?

FAQ-ID：1162
Employee attendance is important in most workplaces but there are times when you forget to clock in or clock out once in a while. Fortunately, the post clock function gives you a chance to record your time.

Simply hit the Post Clock button to send a post clock application to the manager, and your time will be recorded once the manager approves it! […]

Set a post clock deadline.

FAQ-ID：1161
Clock-in, clock-out with your smartphone is easy, but there’s gonna be times when it slips your mind. But what happens to my perfect attendance you ask? Is there a way to remedy this? Fortunately, there is!

Whenever employees forgot to clock-in and clock-out and past the clocking times, they can use the post clock function to record their times. Of course, the post clock applications will have to be approved before they are recorded. And it is recommended that admins set a deadline for post clock applications to avoid possible conflicts later on. […]

Is there any user guide available?

FAQ-ID：1009
Don’t have a clue on where to start after registration? Well, why not have a look at our Resource Center?

The Resource Center offers a comprehensive look at all the features that WorkDo encompasses, including feature introduction, quick start guides, user manuals, and FAQs. So if there’s anything that you are not sure of, just have a gander at the Resource Center! […]

Monthly or yearly payment plan?
What’s WorkDo’s billing policy?

FAQ-ID：1072
WorkDo charges by the workplace’s headcount, and it is quite easy to calculate the total cost! Simply pick a preferred plan for your workplace, then multiply by the number of people who will be using WorkDo. Easy, peasy!

What do I do if an employee has resigned? What’s the total cost?

Well, if your team has new employees on board before the next billing date, they will take the place of those who have left. And if the additional employees exceed the original headcount, the extra cost will be added to the next billing statement.

Here are some examples!
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Is WorkDo free of charge?

FAQ-ID：1004
If the basic tools and functions are good enough for your team, then WorkDo is completely free of charge, and you may use it for as long as you like! However, if you require the use of the advanced tool, then you need to subscribe to one of the paid plans.

Luckily, WorkDo offers all new users a 30-day trial period to try out all the tools and features. You can decide whether your team needs the advanced tools or just the basic tools. The decision is yours! […]

Understand your tool role and what it does.

FAQ-ID：1117
Upon first glance, the all-in-one WorkDo and its plentiful tools may look daunting to new users, however, if you look at the tool info and tool role descriptions, you can quickly get a clear idea of what each tool can do and how your team can focus its collaborative effort. […]

Allow members to use their nicknames?

FAQ-ID：1063
There is a setting for admins which controls whether to go by members’ real names or the nicknames they created. By using their real names could avoids members having difficulty telling who’s who. […]