Sign up/Log in
FAQ-ID：1011
If you don’t have a WorkDo account yet, you can sign up for one in a couple of minutes. Please refer to the topic “How do I sign up for WorkDo” for more information. If you already have a WorkDo account, you can log into your account by entering your mobile number/email and password then tap Log In.(Extended reading: My WorkDo Account)
If you already signed up using your email, mobile number, or has bound your account to a Google, Facebook, Apple ID and WeChat account, please follow the steps below to log into your WorkDo account.
Plan：
All plans
Permission： All users
Interface： App Web
1 │ Email Log In
- Sign up your WorkDo account with your email.
- Open WorkDo.
- App │ Open WorkDo and click Log In.
- Web│ Click Log In on the Official Web Site.
- The default is set to email log in, enter the email and password you used to sign up for WorkDo.
- Click the Log In button.
2 │ Mobile Number Log In
- Sign up your WorkDo account with your mobile number.
- Open WorkDo.
- App │ Open WorkDo and click Log In.
- Web│ Click Log In on the Official Web Site.
- Select Mobile Number.
- Enter the mobile number you used to sign up for WorkDo.
- Click the Log In button.
3 │ Google / Facebook / Apple ID / WeChat Log In
You must complete the account binding process to a Google, Facebook or WeChat account.
- Open WorkDo
- App │ Open WorkDo and click Log In.
- Web│ Click Log In on the Official Web Site.
- Click the Other tab.
- Select the corresponding Google, Facebook, WeChat icon to log in.
Reminders
Upon log in, your destination screen is determined depending on the situations below.
- The workplace you previously logged out of.
- If you have not joined any workplace, the Join/Create Workplace page will be shown.
FAQ-ID：1014
Did you know apart from email and mobile number, you could use your WeChat account to log in to WorkDo?
Simply set up your WeChat account as a federated account and bind it to your WorkDo account for quicker log-ins!
Sign Up Your WorkDo Account Using WeChat
Steps：
- Set up WeChat as a federated account.
- Open WorkDo.
- App │Open WorkDo and click Log In.
- Web│ Click Log In on the Official Web Site.
- Click the Others tab.
- Select Continue with WeChat.
- Enter your WeChat account information for verification.
- Set up your WorkDo profile and off you go!
Reminders
- If you have multiple WeChat accounts, make sure you choose the right account for sign up and log in process.
- If you used a WeChat account to sign up for WorkDo, the system will ask you to set up an email for the email log in method.
- Click here to view your WeChat authorization to WorkDo.
FAQ-ID：1021
Only users who register or bound their WorkDo account using an email or mobile number will obtain a password. If you used Google, Facebook, Apple ID or WeChat to sign up for WorkDo, please use the federated account to log in to WorkDo or refer to this FAQ to troubleshoot the problem. If you forgot your password, please follow the steps below to reset it.
Viewing your payslip with the Payroll tool requires a password, if you are uncertain whether you have set a password, please refer to this FAQ to verify it, and should you have forgotten your account password, then please reset it.
Reset Password
Step：
- Open WorkDo
- App │ Click Log In.
- Web │ Click Log In on the official Website.
- Click “Forgot Password?”
- Enter account email address or mobile number used to register WorkDo.
- Email │ An email with verification code will be sent to the inbox.
- Mobile │ An SMS with verification code will be sent to the mobile device.
- Enter the verification code on WorkDo.
- Enter your new password to complete the process.
Reminders
- The verification code will expire if the password reset process is not completed within the allotted time.
- Email and mobile number sign up will be asked to create a password. This password is also used when you bind other federated accounts to your WorkDo account, too.
- If you used a Facebook, Google, Apple ID or WeChat account to sign up for WorkDo, you will not be asked for login password. A password is only required when you bind an email or a mobile number to your account.
Account
FAQ-ID：1033
Trouble remembering your login information?
Don’t sweat it! Instead of setting up another set of login account and password, by taking advantage of the federated login, you too, can swiftly log in to WorkDo using your existing Google, Apple ID, Facebook or WeChat account.
Account Constraints
1 │ WorkDo Account
At the moment, WorkDo requires either an email address or a mobile phone number sign up.
- Mobile Phone Number：Users are allowed to bind one phone number to their accounts.
- Email：Users are allowed to bind multiple email addresses to their accounts. Different account verification email addresses of different workplaces are automatically bound.
2 │ Federated Login
Currently, Facebook, Google, Apple ID and WeChat are the supported external accounts. Users are allowed to bind one of each external account.
Federated Account Linking
- Enter the Accounts Menu.
- App │ Click the
icon on the upper-right-hand corner > Accounts. - Web │ Click the
icon > click App Settings.
- App │ Click the
- Bind federated accounts.
- One mobile number, Facebook, Google, Apple ID and WeChat account are allowed to be bound to your WorkDO account.
- Multiple email addresses are allowed to bound to your WorkDo account.
- Account Verification
- WorkDo Account │ Enter a mobile phone number or an eamil address then enter the verification code sent via SMS or email.
- Federated Account │ Log in via linked Google, Apple ID, Facebook or WeChat account.
- Once the accounts are linked, you can use them to log in to WorkDo.
Reminders
- Use an email or a mobile phone number to sign up WorkDo and set a dedicated password. This password is paired with all federated accounts that are linked.
- If you used Google, Apple ID, Facebook or WeChat upon sign up, password set up is not required. It is only when you link an email or mobile phone number will you be asked to set a password.
- If you used different company emails to join different workplaces, the company emails will be automatically linked as your federated accounts.
FAQ-ID：1021
Only users who register or bound their WorkDo account using an email or mobile number will obtain a password. If you used Google, Facebook, Apple ID or WeChat to sign up for WorkDo, please use the federated account to log in to WorkDo or refer to this FAQ to troubleshoot the problem. If you forgot your password, please follow the steps below to reset it.
Viewing your payslip with the Payroll tool requires a password, if you are uncertain whether you have set a password, please refer to this FAQ to verify it, and should you have forgotten your account password, then please reset it.
Reset Password
Step：
- Open WorkDo
- App │ Click Log In.
- Web │ Click Log In on the official Website.
- Click “Forgot Password?”
- Enter account email address or mobile number used to register WorkDo.
- Email │ An email with verification code will be sent to the inbox.
- Mobile │ An SMS with verification code will be sent to the mobile device.
- Enter the verification code on WorkDo.
- Enter your new password to complete the process.
Reminders
- The verification code will expire if the password reset process is not completed within the allotted time.
- Email and mobile number sign up will be asked to create a password. This password is also used when you bind other federated accounts to your WorkDo account, too.
- If you used a Facebook, Google, Apple ID or WeChat account to sign up for WorkDo, you will not be asked for login password. A password is only required when you bind an email or a mobile number to your account.