Archives

What is the HR Calendar?

FAQ-ID：1150
The HR tool is the most integral tool of WorkDo because its settings are connected to other tools and it affects the way you those tools. The HR Calendar function in the HR tool is especially so, and here’s why!

Tools like Attendance, Leave Pro, Overtime rely on a business calendar to differentiate working days from non-working days so employees could apply leaves on working days instead of holidays, and clock in/out in business hours instead of weekends, and so on.

So for your virtual workplace to operate seamlessly, it is crucial to properly set up your HR Calendar and the HR tool!   […]

Are level admins and tool admins the same?

FAQ-ID：1116
The biggest difference between a level admin and a tool admin is that one has control over the entire level’s settings and the other only has control over the settings and data of a particular tool. Let’s put it this way…

  • Scenario 1 │ Mike is the IT Technician who is responsible for maintaining the overall settings of the workplace in WorkDo, but he should have access to employees’ profiles. What’s his role?
  • Scenario 2 │ Richard is the head of the company and is the workplace admin in WorkDo, so how come he can’t view the employee profiles and their leave records?

The two scenarios represent a common misconception of authority and access control. Which is why WorkDo intend to separate the administrators and managers to satisfy different types of data management. […]

Receive email notifications.

FAQ-ID：1097
Aside from the notification center, if you like to receive notifications through emails or customize your notification settings, this is the FAQ for you!

By default, email notifications are turned on and your login email address is used to receive the notifications. If you feel like turning on or off certain types of notifications, you may do so by following the steps below.  […]

The Attendance tool setup.

FAQ-ID：1159
WorkDo’s Attendance tool was designed to accommodate most companies’ policy, whether it’s for field staff, on-site employees or desk workers, one tool solves all clocking issues. Utilizing Wi-Fi and GPS for clocking in/out, the Attendance tool is extremely easy to set up. And best of all, it is integrated into the HR and Leave Pro tool so the HR staff can instantly get an overview of the work hour employees put in, making payroll management much easier! […]

What is WorkDo Network?

FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!
 
What can you do in the WorkDo Network? […]

Use WorkDo Network with your customers!

FAQ-ID：1060
Add buddies is the most simple and direct way to connect with your clients and customers in the WorkDo Network. So whether it’s internal collaboration or external, all you need is a WorkDo account, and you are all set!

When two are added as buddies, they can use the available tools to communicate and collaborate in private. Follow the steps below to add your contacts as buddies. […]

WorkDo Network, Workplace, Private Space, what are they?

FAQ-ID：1046
If you need a personal reminder, a place to keep your notes and references, or make up your own to-do list, the private space is precisely what you need!
Collaborate in workplaces and the private space is for your personal use.
 
1 │ What is WorkDo Private Space?
Every WorkDo member has a private space, and the private space is an independent level for personal use only. You are free to use the tools however you like to take notes and keep references. The private space is accessible only to you. […]

Is there a user limit or time limit to group calls?

FAQ-ID：1091 The current group call user limit is set to 10 members at once for paid subcribers with no premium or hidden fees or time restriction. WorkDo’s group call is perfect for bridging remote teams at a moment’s notice. Enjoy stable and uninterrupted calls anytime, anywhere!   Reminder The group call function will be disabled[…]