FAQ
Accounts, notifications and more answers to the most frequently asked questions!
FAQ-ID：1118
Posts created on the wall and chatroom using the any of the 8 collaboration tools are considered as tool posts.
You can create a tool post by:
When a new tool post is published, it will appear on the wall and in the chatroom. Let’s have a look on how it’s done!
Steps：
icon on the bottom-right-hand corner.Steps：
RemindersWho is allowed to search or view my posts?
Can I set only admins are allowed to post at the workplace level?
Share a post or forward a post?
Pin important posts to the wall.
How to edit or delete a post?
Could I remind members of unread posts or unfinished tasks?
How to set an event alarm?
What’s the difference between discard and delete in an event or task?
How to upload photos to an album?
What’s the file upload size in WorkDo?
What are the basic tools?
WorkDo web general navigation.
WorkDo web general navigation.
FAQ-ID：1086
Did you know pinning important posts to the top of the wall is a great way of keeping everyone well-informed and in the loop? Well, you do now!
Tool posts like Announcements, Notes, Tasks, Events, Files, Links and Polls can all be pinned, so when you need to make sure everyone in the team knows their priority, you can pin posts on the top of the wall and make sure they won’t be overlooked! Of course, you can unpin the posts when they expire.
If there are multiple posts pinned to the top of the wall, they will be chronologically listed.
Steps：
icon on the upper-right-hand corner.Reminders icon to see what other actions you can perform.Who is allowed to search or view my posts?
Share a post or forward a post?
What’s the difference between discard and delete in an event or task?
Could I remind members of unread posts or unfinished tasks?
How do I check off a task when it’s completed?
What is Wall?
What are the basic and advanced tools?
FAQ-ID：1121
Did you know that you could send reminders to those who have not responded to your posts?
No, you do not have to take forever and text them individually. Simply use the post reminder feature to send a reminder to those who have yet to read or respond to your post! This feature applies to Announcements, Notes, Tasks, Events and Polls, you just need to be the post creator or the level admin to send out the reminders.
The post reminder will be sent to the chatroom if you and the reminding member are buddies, else it will be sent to the notification center.
Step：
icon on the upper-right-hand corner and select Remind.Reminders icon to see what other actions you can perform.Who is allowed to search or view my posts?How do I check off a task when it’s completed?
How to create a tool post?
How to edit or delete a post?
What’s the difference between discard and delete in an event or task?
The “Do” button or the “+” button, which one do I use?
What are the basic and advanced tools?
FAQ-ID：1087
You can share or forward posts depending on the situations. We’ll explain further!
Tools such as Announcements, Notes, Tasks, Events, Files, Links and Polls can all be shared. You can use the the share function to obtain the post link and share it with other buddies, groups, workplaces or even external apps. However, the people you share the link with must have the authority to view the post to view the content.
When you forward a post, you basically republish a post in its entirety, so in the eyes other users, you are the post creator. You can forward a post to your buddies, groups or workplaces.
STEPS │ App
icon on the upper-right-hand corner.
STEPS │ Web
Steps：
icon on the upper-right-hand corner.Reminder icon to see what other actions you can perform.Who is allowed to search or view my posts?
Pin important posts to the wall.
How to create a tool post?
How to edit or delete a post?
Could I remind members of unread posts or unfinished tasks?
What’s the file upload size in WorkDo?
What’s the difference between discard and delete in an event or task?
What are the basic and advanced tools?
FAQ-ID：1119
Found a typo in the post? Want to amend the original post? Or simply like to delete it?
If you are the post creator, the level owner or admin, then you are allowed to edit or delete the post as needed.
Use edit for adding attachments or modifying the content. The post creator has the ability to notify other members regarding the changes. And the post will be listed chronologically on the wall.
Deleted post will be removed from the wall, become inaccessible and not send out any notifications.
Steps：
icon then select Edit.Steps：
icon then select Delete.
Reminders icon in the post using the app version to find out what other actions you can perform.FAQ-ID：1089
For any reason, if you would like to halt an ongoing event or a task you can either use the Discard or Delete function, so long that you are the event or task creator or the level admin. But what is the difference?
When an event or task is discarded, it is halted and cannot be resumed. All participants will be notified and the post will be kept in the chronological order for record keeping or references.
When an event or task is deleted, participant will not be notified and the post will be deleted completely. Please note that, deleted data cannot be recovered once the action is executed.
Step：
icon the the upper-right-hand corner and select Discard.
Reminders icon in the post to see what other actions you can perform.Who is allowed to search or view my posts?
Pin important posts to the wall.
How do I check off a task when it’s completed?
The “Do” button or the “+” button, which one do I use?
How to create a tool post?
How do I edit or delete a post from the wall?
Could I remind members of unread posts or unfinished tasks?
What are the basic and advanced tools?