2017-02-09

WorkDo_FAQ

FAQ

Accounts, notifications and more answers to the most frequently asked questions!

Buddies

FAQ-ID:1055
Although WorkDo encourages team collaboration and communication, there are still times when you need to engage in one-to-one conversations, this is when you need to add a buddy or two.

Toggle among workplaces, , buddies to make sure you are always informed on what’s happening!

Switch among Workplaces, Groups and Buddies
Plan:All plans
Permission:All users
Interface:AppWeb

 
STEP │ App

  1. Switch Workplaces
  2. Level Select – Workplaces, groups, buddies.
    • Workplace │ Click the Workplace Domain button on the upper-left-hand corner and select from your list of workplaces.
    • Group │ Click the Groups tab on the workplace page and select from your list of groups in the workplace.
    • Buddy │ Click the Buddies tab on the workplace page and select from you list of buddies in the workplace.
  3. You will be brought to the chatroom immediately.
  4. You can begin chatting or use the Do button on the upper-right-hand corner to use other collaboration tools.

 
STEP │ Web

  1. Switch workplaces with the Workplace icon.
  2. Click the phonebook icon .
  3. Select a tab.
    • Groups │ Select a group from the list.
    • Buddies │ Select a buddy from the list.
  4. You will be brought to the chatroom immediately.
  5. You can begin chatting, use a collaboration tool from the tool listed above the chatroom or select one with the Do button.
 

Reminders

There are two ways to enter a level.

  • Search the chat history and enter from the chatroom.
  • Select a post from the Dashboard Wall.
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FAQ-ID:1056
Of course, when you befriend a buddy you could change his/her name! Use their middle name or nickname, and the name change is only reflected in your account.

Name Change
Plan:All plans
Permission:All users
Interface:AppWeb

Steps:

  1. Enter member’s Buddy Setting.
  2. Click Edit Buddy Info and fill out the Buddy Alias.
  3. Click Done when finish.
 

Reminder
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FAQ-ID:1058
Unbuddy removes your buddies from your buddy list. Your buddies will not be notified when taking the action. You will no longer see their shared contents and the chat histories will be erased as well.

Please be noted that if you have assigned tasks at the buddy level that are not finished just yet, be sure to back them up and post them in related groups before unbuddy them or in the event that they resign from their position!

Unbuddy
Plan:All plans
Permission:All users
Interface:AppWeb

Steps:

  1. Click Buddy Settings.
  2. Click Unbuddy.
  3. Click Unbuddy to confirm the action (Click the Confirm button in the web version).
 
Reminders
  • When a member leaves a workplace, all user contents are removed as well, including posts and chat histories. So upon removing any member, be sure to back up this member’s tasks and posts into relevant groups first.
  • All the posts will be recovered if an unbuddied member is added as a buddy within 1 year. The chat history, however, will not.

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