FAQ-ID:1173
Apply for the wrong type of leave? Wrong date? Incorrect amount of leave days? Fret not! If you want to adjust something on your leave application, you may use any of the methods to rectify your request.
- Cancel / Withdraw.
- The manager rejects the leave request.
- Adjust by the HR Staff.
1 │ Employee: Cancel / Withdraw
When a leave request has not been approved, the applicant could cancel it. If it has been approved, the applicant could withdraw it, but the manager will have to approve it. You may refer to STEP 2-d of the Leave Tool Manual or STEP 3-b of the Leave Pro Tool Manual.
2 │ Manager: Reject the Request
If the leave request has not been approved, you may inform your direct manager of the error and ask him/her to reject the request as shown in STEP 2-e of the Leave Tool Manual and STEP 3-c of the Leave Pro Tool Manual.
3 │ HR Staff: Request Adjustment
Whether your team is using Leave or Leave Pro, the correct methods of retracting a leave request are always to cancel, withdraw, or have the manager reject it. However, as a last resort, you could always ask the HR Staff to adjust the leave request.
- Leave
The HR Staff may refer to the STEP 2-h Adjustment of the Leave Tool Manual. - Leave Pro
For the sake of data integrity, the status of the leave application should be canceled, withdrawn, or rejected, before the HR Staff stepped in, then the HR Staff can use the Employee Balance to verify and adjust the leave days.
Download Leave Tool Manual Download Leave Pro Tool Manual
Reminders
- Leave Pro is connected to the HR Calendar that takes work hours, business days, and public holidays into consideration when applying for leave, which is absent in Leave. So if your team relies on a shift schedule and is using Leave, the leave application has an “actual applied leave hours field” that the applicant and manager could use to manually adjust the leave time.
- Please use the feedback and error report function to contact us if all the aforementioned steps failed to grant employees their correct leave days.