FAQ
Accounts, notifications and more answers to the most frequently asked questions!
FAQ-ID:1167
We understand that employee attendance records are important and required by the Department of Labor and WorkDo does a great job to record them. But there are times when employees simply just forget to clock in/out. So is there any way to remedy this?
Typically, the HR Staff could set a post-clock deadline allowing employees to post clock and record their own clock in/out records. But should they manage to forget to do that as well, then your final resort is to adjust their clock in/out records for them.
Steps:
FAQ-ID:1165
Is there an employee who is unable to post clock?
Please verify that whether the employee has been included in the list of employees who are required to clock as described in the STEP 2-b of the Attendance Tool Manual.
Secondly, please be sure that you have followed all the necessary procedures to properly set up each newly onboarded employee allowing them to gain access to all the tools and features, including the post clock function right away.
If you have missed the timing on the aforementioned solutions, then your final resort is to create a blank record then ask the employee to post clock or post clock for the employees yourself to make up for the missed attendance records.
Steps: