FAQ
Accounts, notifications and more answers to the most frequently asked questions!
Account
FAQ-ID:1001
Of course! You may use a different nickname and profile picture for different workplaces for different kinds of collaborations for different scenarios.
- Public Profile
The information in this profile can be seen by your clients, customers and partners in the WorkDo Network. (If the workplace admins have allowed members to use their nicknames.) - Workplace Profile
The information in this profile can only be seen by members of the same workplace. If the workplace admins have allowed members to use their nicknames, you may update your workplace profile in each workplace.
Public Profile Update
Plan:All plans
Permission:All users
Interface:AppWeb
Steps:
- Accounts > My Public Profile in Network.
- App │ Click the icon on the upper-right-hand corner in the main function page > Accounts > My Public Profile in Network.
- Web │ Click the icon > App Settings > You will enter the Accounts page by default > Click the Edit button next to My Info to start editing your profile information.
- Fill out the information.
- Profile Picture
- Display Name
- Exit to save.
Workplace Profile Update
Interface:AppWeb
Steps:
- Workplace Settings > My Info.
- App │ Enter the Workplace Settings page > Click your name and profile picture under Personal Settings.
- Web │ Same sa the app version.
- Fill out the information
- Profile Picture
- Display Name │ Editable only when workplace admins allow workplace members to use their nicknames.
- Exit to save.
Reminder
- The workplace admins control whether to allow members to go by their real name set in the HR tool or their preferred nicknames.
- If you have followed the steps described in the above FAQ and could not make any profile updates, it means that your workplace admins decide to have everyone go by their real names.
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Main Settings
FAQ-ID:1063
There is a setting for admins which controls whether to go by members’ real names or the nicknames they created. By using their real names could avoids members having difficulty telling who’s who.
HR Names or Workplace Names
Plan:All plans
Permission:MembersAdmins
Interface:AppWeb
Steps:
- On the workplace page.
- Click Workplace Settings then Workplace Privacy.
- Scroll down to find the Member Names Display to choose whether to go by their HR names or the names they set for themselves.
Reminder
- When the HR Names are selected, members can only go to the buddy settings view their nicknames.
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