Account
FAQ-ID：1027
Do-ID is your ID number in WorkDo. Giving people your Do-ID is the quickest way for them to add you as a buddy or to add you into groups. There is a few thing that you need to take note of when setting up your Do-ID.
- It must be a combination of 6 to 20 alphanumeric characters and it cannot begin with “doid”.
- Each Do-ID is unique.
- Once set, it cannot be changed or deleted.
Set / View my Do-ID
Step：
- Enter Accounts setting.
- App │ Click the
icon on the upper-right-hand corner on the dashboard page then click Accounts. - Web │ Click the
icon then select App Settings.
- App │ Click the
- My Do-ID
- View │ Your Do-ID is displayed here. Everyone is given a random Do-ID upon signing up for their WorkDo account; you can change it anytime you wish.
- Set │ Click the field to set your Do-ID, click Done to finish.
Reminders
- The setup rules for Do-ID is in the setting description.
- Each Do-ID is unique, so if the system doesn’t allow you to set the ID that you want, it means that it is taken by someone else.
Buddies
FAQ-ID：1057
Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.
- Do-ID
Every Do-ID is unique, so using the Do-ID is the surefire way to search out and add buddies. - Email / Mobile Number
If your coworkers are using federated accounts, meaning that they have bound an email or mobile number to their accounts, you can use either information to search them out and add them as buddies.
So how come I still can’t find coworkers even when I have entered their information correctly?
This is probably due to they do not permit others to search them out using their Do-ID, email or mobile number in Methods of Finding Me settings. Once they have allowed being searched out by other users, you may try to add them as buddies again.
Methods of Finding Me
Steps：
- Methods of Finding Me
- App │ Click the icon on the main function screen > Click App Settings > Click Methods of Finding Me.
- Web │ Click the icon > Click App Settings > Click Methods of Finding Me on the side menu.
- App │ Click the
- Verify settings
- Do-ID, Email, Mobile Number and Display Name.
- Public Email and Mobile Number to allow others to view the information.
- Change Settings
- Toggle the button to allow or deny each option.
WorkDo Network
FAQ-ID：1057
Due to personal privacy reasons, every user can select the different methods of how they would like to be found, including Do-ID, email or mobile number.
- Do-ID
Every Do-ID is unique, so using the Do-ID is the surefire way to search out and add buddies. - Email / Mobile Number
If your coworkers are using federated accounts, meaning that they have bound an email or mobile number to their accounts, you can use either information to search them out and add them as buddies.
So how come I still can’t find coworkers even when I have entered their information correctly?
This is probably due to they do not permit others to search them out using their Do-ID, email or mobile number in Methods of Finding Me settings. Once they have allowed being searched out by other users, you may try to add them as buddies again.
Methods of Finding Me
Steps：
- Methods of Finding Me
- App │ Click the icon on the main function screen > Click App Settings > Click Methods of Finding Me.
- Web │ Click the icon > Click App Settings > Click Methods of Finding Me on the side menu.
- App │ Click the
- Verify settings
- Do-ID, Email, Mobile Number and Display Name.
- Public Email and Mobile Number to allow others to view the information.
- Change Settings
- Toggle the button to allow or deny each option.