FAQ-ID：1045
If you approve a leave request and it still got escalated, it’s most likely that it has met the criteria of auto-escalate rules.
There are auto-escalation rules in Leave Pro that will escalate the requests to the upper management when the rules are met.
The auto-escalation rules are set to ensure that the workplace management is aware when employees are taking long leaves, so the company can better allocate its resources. If you are a workplace manager, you may ask the HR Staff of Leave Pro to verify or change the rules of auto-escalation.
Long Leave Auto-Escalation Rules
Role：EmployeeManagerHR StaffHR Viewer
Interface：AppWeb
Steps：
- Switch to the Leave Pro tool.
- Click General Settings.
- Click the Edit button under the Schedule tab.
- Set the long leave rules.
- Long Leave Threshold
When a leave request meets this number, it is considered as a long leave and will automatically got escalated.
- Advance Notice (Long Leave)
Fill in the number of days that is required for advance notice when employees take long leaves.
When employees request for long leaves at a short notice, the leave requests will be marked as “urgent”.
Example：When 5 is entered, employees who apply for long leaves under a 5-day notice will be marked as “urgent”.
- Auto Escalate for Long Leave
Yes │ Long leaves will be automatically escalated when the first-line managers approve them.
No │ Automatic escalation is not required. When first-line managers approve them, the process is completed.
- Click the Save button the complete.
Reminder
