How come I cannot clock in/out?
FAQ-ID:1168
The Attendance tool in WorkDo is fairly straightforward, it offers employees to clock in/out with their PCs/phones via Wi-Fi/GPS when they enter the preset ranges.
If you cannot clock in/out, it is typically one of these 4 reasons. 1. The Attendance tool settings are incomplete. 2. The device is not connected to the set Wi-Fi hotspot or in the set GPS range. 3. WorkDo hasn’t been given permission to access your device’s location. or 4. Unstable internet connection.
Please refer to the steps below to troubleshoot the problem if you cannot clock in/out with your device.