Question 1

What is WorkDo Network?

Accepted Answer

FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!

What can you do in the WorkDo Network?

Add clients, suppliers and partners as buddies.
Add your buddies is the best way for one on one communication!
Create a groups to collaborate.
You can add clients, customers and suppliers as buddies put them into groups for external communication and collaboration.
Use the basic tools as you please!
Once a group is created, you can freely use the available tools for collaboration. Of course, the Dashboard will remind you items that are due every day ensuring a smooth collaboration among partners.
Receive official WorkDo notifications.
You will be notified of WorkDo's new tools, features and events periodically.

Now it's time for you to invite external partners to WorkDo and collaborate effortlessly!

Relevant Question

Use WorkDo Network with your customers!
Can I join multiple workplaces with my account?
How do I create groups in WorkDo Network?
How to create a tool post?
What is All Upcoming on the bottom of the workplace list?
WorkDo Network notifications.

Question 2

What is WorkDo Network?

Accepted Answer

FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!

What can you do in the WorkDo Network?

Add clients, suppliers and partners as buddies.
Add your buddies is the best way for one on one communication!
Create a groups to collaborate.
You can add clients, customers and suppliers as buddies put them into groups for external communication and collaboration.
Use the basic tools as you please!
Once a group is created, you can freely use the available tools for collaboration. Of course, the Dashboard will remind you items that are due every day ensuring a smooth collaboration among partners.
Receive official WorkDo notifications.
You will be notified of WorkDo's new tools, features and events periodically.

Now it's time for you to invite external partners to WorkDo and collaborate effortlessly!

Relevant Question

Use WorkDo Network with your customers!
Can I join multiple workplaces with my account?
How do I create groups in WorkDo Network?
How to create a tool post?
What is All Upcoming on the bottom of the workplace list?
WorkDo Network notifications.

Question 3

How do I send feedback or report an error?

Accepted Answer

FAQ-ID：1202 Aside from the Contact Us page on the official website, you could also use the built-in feedback function to send us your questions, comments, or report errors. Follow the instructions below and take advantage of this feature and send us your constructive comments or suggestions for improvements and we just might make them happen! Together, we make WorkDo even better!

Feedback

Plan：All plans

Permission：All users

Interface：AppWeb

Steps：

Click More Settings from the workplace page.
- App │ Click the icon.
- Web │ Click the icon on the upper-right-hand corner.
Select Feedback.
Select the type of feedback you are reporting and describe in detail. If you are reporting an error, please be as specific as you can, if possible, send us your screenshots and we will do our best to resolve your issue.
- Suggestion - Send us your comments and suggestions for future improvements.
- Ask Question - Send us any questions you may have.
- Report Issus - Not working properly? Let us know!
Click Submit to send the feedback.

Reminder

WorkDo will obtain the users' device model number and operating system information when users send feedback. And when permission is given to obtain user logs, WorkDo will use the logs to determine and debug possible issues.
Your business email set in the HR tool is used as the default email when sending feedback. You can update the email address if needed.

Relevant Questions

How do I view past feedback and replies I received? Contact us in WorkDo Network.

Question 4

How do I view past feedback and replies I received?

Accepted Answer

FAQ-ID：1203 You can use the feedback function to ask us questions, send in feedback or give us a word of encouragement! All past feedback and questions are available in the feedback history in chronological order; a red dot next to the feedback indicates that you have received a reply from WorkDo Support. And a comment section is available if you'd like to provide more information or communicate with the support team.

View Feedback Progress

Plan：All plans

Permission：All users

Interface：AppWeb

Steps：

Click More Settings from the workplace page.
- App │ Click the icon.
- Web │ Click the icon on the upper-right-hand corner.
Select Feedback.
Click the History tab.
View your past feedback and click the feedback to view its details and replies.

Reminder

Every feedback ticket will have a status to indicate its progress.

Relevant Questions

How do I send feedback or report an error? Contact us in WorkDo Network.

Question 5

What is WorkDo Network?

Accepted Answer

FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!

What can you do in the WorkDo Network?

Add clients, suppliers and partners as buddies.
Add your buddies is the best way for one on one communication!
Create a groups to collaborate.
You can add clients, customers and suppliers as buddies put them into groups for external communication and collaboration.
Use the basic tools as you please!
Once a group is created, you can freely use the available tools for collaboration. Of course, the Dashboard will remind you items that are due every day ensuring a smooth collaboration among partners.
Receive official WorkDo notifications.
You will be notified of WorkDo's new tools, features and events periodically.

Now it's time for you to invite external partners to WorkDo and collaborate effortlessly!

Relevant Question

Use WorkDo Network with your customers!
Can I join multiple workplaces with my account?
How do I create groups in WorkDo Network?
How to create a tool post?
What is All Upcoming on the bottom of the workplace list?
WorkDo Network notifications.

Question 6

What is WorkDo Network?

Accepted Answer

FAQ-ID：1059
How do I use WorkDo to work with clients and customers?
WorkDo Network was created to alleviate the external communication and collaboration hurdles that many users face.
Now with one WorkDo account, both internal and external communications are enabled by WorkDo!

What can you do in the WorkDo Network?

Add clients, suppliers and partners as buddies.
Add your buddies is the best way for one on one communication!
Create a groups to collaborate.
You can add clients, customers and suppliers as buddies put them into groups for external communication and collaboration.
Use the basic tools as you please!
Once a group is created, you can freely use the available tools for collaboration. Of course, the Dashboard will remind you items that are due every day ensuring a smooth collaboration among partners.
Receive official WorkDo notifications.
You will be notified of WorkDo's new tools, features and events periodically.

Now it's time for you to invite external partners to WorkDo and collaborate effortlessly!

Relevant Question

Use WorkDo Network with your customers!
Can I join multiple workplaces with my account?
How do I create groups in WorkDo Network?
How to create a tool post?
What is All Upcoming on the bottom of the workplace list?
WorkDo Network notifications.

Question 7

How do I send feedback or report an error?

Accepted Answer

FAQ-ID：1202 Aside from the Contact Us page on the official website, you could also use the built-in feedback function to send us your questions, comments, or report errors. Follow the instructions below and take advantage of this feature and send us your constructive comments or suggestions for improvements and we just might make them happen! Together, we make WorkDo even better!

Feedback

Plan：All plans

Permission：All users

Interface：AppWeb

Steps：

Click More Settings from the workplace page.
- App │ Click the icon.
- Web │ Click the icon on the upper-right-hand corner.
Select Feedback.
Select the type of feedback you are reporting and describe in detail. If you are reporting an error, please be as specific as you can, if possible, send us your screenshots and we will do our best to resolve your issue.
- Suggestion - Send us your comments and suggestions for future improvements.
- Ask Question - Send us any questions you may have.
- Report Issus - Not working properly? Let us know!
Click Submit to send the feedback.

Reminder

WorkDo will obtain the users' device model number and operating system information when users send feedback. And when permission is given to obtain user logs, WorkDo will use the logs to determine and debug possible issues.
Your business email set in the HR tool is used as the default email when sending feedback. You can update the email address if needed.

Relevant Questions

How do I view past feedback and replies I received? Contact us in WorkDo Network.

Question 8

How do I view past feedback and replies I received?

Accepted Answer

FAQ-ID：1203 You can use the feedback function to ask us questions, send in feedback or give us a word of encouragement! All past feedback and questions are available in the feedback history in chronological order; a red dot next to the feedback indicates that you have received a reply from WorkDo Support. And a comment section is available if you'd like to provide more information or communicate with the support team.

View Feedback Progress

Plan：All plans

Permission：All users

Interface：AppWeb

Steps：

Click More Settings from the workplace page.
- App │ Click the icon.
- Web │ Click the icon on the upper-right-hand corner.
Select Feedback.
Click the History tab.
View your past feedback and click the feedback to view its details and replies.

Reminder

Every feedback ticket will have a status to indicate its progress.

Relevant Questions

How do I send feedback or report an error? Contact us in WorkDo Network.

WorkDo_FAQ

FAQ

Top 10 Qs You'd want to know

What is WorkDo Network?

Add clients, suppliers and partners as buddies.

Create a groups to collaborate.

Use the basic tools as you please!

Receive official WorkDo notifications.

Relevant Question

WorkDo Network

What is WorkDo Network?

Add clients, suppliers and partners as buddies.

Create a groups to collaborate.

Use the basic tools as you please!

Receive official WorkDo notifications.

Relevant Question

Get to know WorkDo

How do I send feedback or report an error?

Feedback

Reminder

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How do I view past feedback and replies I received?

View Feedback Progress

Reminder

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