{"id":7060,"date":"2021-10-28T08:13:10","date_gmt":"2021-10-28T08:13:10","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=7060"},"modified":"2022-02-24T03:14:20","modified_gmt":"2022-02-24T03:14:20","slug":"1132","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.co\/en\/ufaqs\/1132\/","title":{"rendered":"How do I change the subscription plan and payment plan?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1132<\/span><br \/>\nHow do I upgrade \/ downgrade my workplace&#8217;s plan?<br \/>\nHow do I change the monthly \/ yearly payment plan (billing cycle)?<\/p>\n<p><span>WorkDo offers three different plans and two payment plans that you can freely change to provide maximum flexibility to all our users!<\/span><\/p>\n<ul>\n<li>Plans \u2502 <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Free, Basic or Premium<\/a><\/li>\n<li>Payment Plans \u2502 <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Monthly payment or yearly payment<\/a><\/li>\n<\/ul>\n<p>Please refer to the instructions below to update your workplace&#8217;s plan and payment plan.<\/p>\n<p>The changes you make to your plan will take effect immediately or at the start of your next billing cycle, depending on whether you are upgrading or downgrading from your current plan.<\/p>\n<ul>\n<li><b>Plan Upgrade<\/b> \u2502 <b>Takes effect immediately<\/b>. You will be billed for the new plan. We will then deduct any days that you didn&#8217;t use your old plan in the previous billing cycle from the new plan&#8217;s total.<\/li>\n<li><b>Plan Downgrade<\/b> \u2502 Your plan will be switch the day before your next payment date.<\/li>\n<\/ul>\n<div class=\"secondary\">\n<h5>Update Workplace Plan &amp; Payment Plan<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\">Free<\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paid<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"disable\">Member<\/span><span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workplace admin<\/a><\/span><span class=\"disable\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1116\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tool admin<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"disable\">iOS<\/span><span class=\"active\">Android<\/span><span class=\"active\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1158\/\" target=\"_blank\" rel=\"noopener noreferrer\">Enter the Workplace Settings<\/a>.<\/li>\n<li><b>Enter the Workplace Subscription.<\/b>\n<ul>\n<li>Android \u2502 Click Payment &gt; Workplace Subscription.<\/li>\n<li>Web \u2502 Click Advanced &gt; Payment.<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-7062\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/10\/1132-1.png\" alt=\"\" width=\"1022\" height=\"622\" data-wp-pid=\"7062\"><\/li>\n<\/ul>\n<\/li>\n<p>&nbsp;<\/p>\n<li><b>Click Purchase and select your plan and payment plan.<\/b>\n<ul>\n<li>Members \u2502 Set the number of people in your workplace who will be using WorkDo.<\/li>\n<li>Choose a Plan \u2502 Free, Basic or Premium.<\/li>\n<li>Choose a Payment Plan \u2502 Choose monthly payment or save more with yearly payment.<br \/>\n<a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-7063\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/10\/1132-2.png\" alt=\"\" width=\"1022\" height=\"622\" data-wp-pid=\"7063\"><\/p>\n<p><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a id=\"faqs-link\" href=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/09\/WorkDo-02-FAQ-1132-02.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-7064\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/10\/1132-3.png\" alt=\"\" width=\"884\" height=\"1132\" data-wp-pid=\"7064\"><\/a><\/li>\n<\/ul>\n<\/li>\n<p>&nbsp;<\/p>\n<li><b>Verify the billing information and <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1071\/\" target=\"_blank\" rel=\"noopener noreferrer\">credit card information<\/a><\/b>.<br \/>\nVerify all information and agree to the terms and conditions.<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-7065\" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/10\/1132-4.png\" alt=\"\" width=\"897\" height=\"590\" data-wp-pid=\"7065\"><\/li>\n<p>&nbsp;<\/p>\n<li><b>Confirm your workplace&#8217;s new plan.<\/b><br \/>\nConfirm your workplace&#8217;s new plan and click Check Out to finalize the process.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<h5><img src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2018\/07\/ic-price-lightning-yellow-24.png\">Reminders<\/h5>\n<ul>\n<li>The subscription plan change is not available to iPhone users; please use the web version to make the plan change.<\/li>\n<li>Please refer to the same steps described above for upgrading or downgrading your workplace&#8217;s subscription plan.<\/li>\n<li>Please refer to the <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1072\/\" target=\"_blank\" rel=\"noopener noreferrer\">billing policy FAQ<\/a> to calculate the amount due for your workplace&#8217;s plan.<\/li>\n<li>The <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1108\/\" target=\"_blank\" rel=\"noopener noreferrer\">payment currency<\/a> is determined based on your workplace&#8217;s region upon creation.<\/li>\n<li>Your workplace&#8217;s purchase history can be viewed by clicking Workplace Settings &gt; Advanced &gt; Payment &gt; Purchase History.<\/li>\n<\/ul>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1072\/\" target=\"_blank\" rel=\"noopener noreferrer\">What\u2019s WorkDo\u2019s billing policy?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1070\/\" target=\"_blank\" rel=\"noopener noreferrer\">Billing information update.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1071\/\" target=\"_blank\" rel=\"noopener noreferrer\">Credit card information update.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1133\/\" target=\"_blank\" rel=\"noopener noreferrer\">The payment failed, how do I resolve it?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1108\/\" target=\"_blank\" rel=\"noopener noreferrer\">What payment currencies does WorkDo accept?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1004\/\" target=\"_blank\" rel=\"noopener noreferrer\">Is WorkDo free of charge?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is the difference between the free plan and one of the paid plans?<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1132 How do I upgrade \/ downgrade my workplace&#8217;s plan? How do I change the monthly \/ yearly payment plan (billing cycle)? WorkDo offers three different plans and two payment plans that you can freely change to provide maximum flexibility to all our users! Plans \u2502 Free, Basic or Premium Payment Plans \u2502 Monthly payment<a href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1132\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[811],"ufaq-tag":[1128,1127,1129],"_links":{"self":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq\/7060"}],"collection":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/comments?post=7060"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/media?parent=7060"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-category?post=7060"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-tag?post=7060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}