{"id":6932,"date":"2021-08-24T08:17:11","date_gmt":"2021-08-24T08:17:11","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&#038;p=6932"},"modified":"2022-06-04T19:04:25","modified_gmt":"2022-06-04T19:04:25","slug":"1099","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.co\/en\/ufaqs\/1099\/","title":{"rendered":"Why is my Oppo smartphone is not receiving WorkDo&#8217;s notifications?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1099<\/span><br \/>\n<span><b>The Oppo brand of smartphones has turned off apps&#8217; notification setting by default<\/b>; please follow the instructions to change WorkDo&#8217;s notification setting.<\/span><!--more--><\/p>\n<div class=\"secondary\">\n<h5>Enable Notifications on an Oppo Smartphone<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">All users<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"disable\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Open up WorkDo and click the &#8230; icon for More Settings, then click app settings followed by Notification Settings. Make sure the notification is turned on.&nbsp;(Read-around: <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1092\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I change the notification settings?<\/a>)<br \/>\n<img loading=\"lazy\" class=\"alignnone wp-image-6938 \" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/08\/Screenshot_20210827-101238.png\" alt=\"\" width=\"186\" height=\"320\" data-wp-pid=\"4278\">&nbsp;&nbsp;<img loading=\"lazy\" class=\"alignnone wp-image-6939 \" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/08\/Screenshot_20210827-102308.png\" alt=\"\" width=\"186\" height=\"320\" data-wp-pid=\"4272\"><\/li>\n<p>&nbsp;<\/p>\n<li>Enter the device Settings menu and click App Management, then select WorkDo from your list of apps and clcik Notifications. Turn on the different types of notifications you would like to receive from WorkDo.<br \/>\n<img loading=\"lazy\" class=\"alignnone wp-image-6941 \" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/08\/Screenshot_2021-08-24-10-53-09-55.jpg\" alt=\"\" width=\"186\" height=\"379\" data-wp-pid=\"4274\">&nbsp;&nbsp;<img loading=\"lazy\" class=\"alignnone wp-image-6942 \" src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2021\/08\/Screenshot_2021-08-24-10-55-28-11.jpg\" alt=\"\" width=\"186\" height=\"379\" data-wp-pid=\"4275\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"danger\">\n<h5><img src=\"https:\/\/portal.workdo.com.cn\/wp-content\/uploads\/2019\/01\/ic-attention.png\">Caution\uff01<\/h5>\n<p>You must repeat the steps to turn on the notifications when you delete and reinstall WorkDo.<\/p>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Question<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1092\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I change the notification settings?<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1099 The Oppo brand of smartphones has turned off apps&#8217; notification setting by default; please follow the instructions to change WorkDo&#8217;s notification setting.<\/p>\n","protected":false},"author":18,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[39],"ufaq-tag":[690,688,1318,1319,1294,692,691,1283],"_links":{"self":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq\/6932"}],"collection":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/comments?post=6932"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/media?parent=6932"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-category?post=6932"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-tag?post=6932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}