{"id":6855,"date":"2021-06-29T17:09:25","date_gmt":"2021-06-29T17:09:25","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?post_type=ufaq&p=6855"},"modified":"2022-01-25T07:23:54","modified_gmt":"2022-01-25T07:23:54","slug":"1138","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.co\/en\/ufaqs\/1138\/","title":{"rendered":"Having problems importing employee profiles?"},"content":{"rendered":"

FAQ-ID\uff1a1138<\/span>
\nJust as the HR procedure shown below, the settings done in the first five steps leading to importing employee profiles<\/a> are crucial to every employee’s profile.<\/p>\n

By filling in information such as emails, mobile numbers, departments, eployee types, etc<\/a>, with the provided template, the Import Employee Profiles feature allows you to quickly batch invite employees into the workplace.
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\u2502 Download WorkDo HR Tool Manual<\/a> for detailed setup instructions. \u2502<\/p>\n


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\nMost cases of failing to import employee profiles can be categorized in one of the six reasons below: the first five steps are incomplete, uploading an outdated template, overwriting the references sheets, changing the template format, inputting the same record twice, uploading template not carried out.  <\/b>
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\nPlease refer to the troubleshooting section below if you are failing to import employee profiles.<\/p>\n

1 \u2502 Incomplete HR Settings<\/span><\/b><\/h4>\n

Follow the HR procedure Step a to e to complete the basic settings for all employees. Downloading the template before completing the necessary employee profile settings could result in errors during template uploading.<\/p>\n

Troubleshooting Tip: Be sure you have completed all five necessary employee profile settings<\/a> before downloading the template for editing.
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2 \u2502 Outdated Template<\/span><\/b><\/h4>\n

Many company HRs are using the template as a form of backup. However, if the template is outdated and no longer compatible, uploading the template file would cause an error.<\/p>\n

Troubleshooting Tip: When updating employee profile information is required, it is recommended that you use Employee Profiles instead. Import Employee Profiles is best suited when you need to invite a great number of employees at once, and you must download the new template each time.<\/b>
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3 \u2502 Overwriting the References<\/span><\/b><\/h4>\n

As mentioned in the template procedure rule 4-1, only the Employee and Department sheets are required to be filled out, and their tabs are highlighted in red. The rest of the sheets are all references, please do not make any changes to them.<\/b><\/p>\n