{"id":1137,"date":"2017-02-02T10:01:36","date_gmt":"2017-02-02T10:01:36","guid":{"rendered":"https:\/\/portal.workdo.com.cn\/en\/?post_type=ufaq&#038;p=1137"},"modified":"2022-05-26T16:09:43","modified_gmt":"2022-05-26T16:09:43","slug":"1080","status":"publish","type":"ufaq","link":"https:\/\/portal.workdo.co\/en\/ufaqs\/1080\/","title":{"rendered":"Message recall or delete? What&#8217;s the difference?"},"content":{"rendered":"<p><span style=\"color: #aaaaaa;\">FAQ-ID\uff1a1080<\/span><br \/>\n<span style=\"text-decoration: underline;\"><span>Have you ever sent a message to the wrong person? Embarassing, isn&#8217;t it? We understand, we all made that mistake once or twice.<\/span><b> Well, the good news is that you can rectify it!<\/b><\/span><\/p>\n<p>All your text messages, stickers, emojis, media and locations are retractable within the first 10 minutes in the chatroom. Delete, however, doesn&#8217;t have a time restriction. Recalling and deleting messages will not send out any chat notifications to other members.<\/p>\n<p>The difference\uff1a<\/p>\n<ul>\n<li>Delete \u2502 Delete will only delete messages in the original sender&#8217;s chatroom, the rest of the group members are still able to view the messages.<\/li>\n<li>Recall \u2502 By recalling a message, all group members are no longer able to view the message. <b>Recall is only available for 10 minutes<\/b> after the message is sent and &#8220;This message has been recalled&#8221; text will replace the original message.<\/li>\n<\/ul>\n<p><!--more--><\/p>\n<div class=\"secondary\">\n<h5>Delete, Recal Messages<\/h5>\n<div class=\"icon\">Plan\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">All plans<\/a><\/span><\/div>\n<div class=\"icon\">Permission\uff1a<span class=\"active\"><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1064\/\" target=\"_blank\" rel=\"noopener noreferrer\">All users<\/a><\/span><\/div>\n<div class=\"icon\">Interface\uff1a<span class=\"active\">App<\/span><span class=\"active\">Web<\/span><\/div>\n<p>Steps\uff1a<\/p>\n<ol>\n<li><a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1040\/\" target=\"_blank\" rel=\"noopener noreferrer\">On the workplace page<\/a>.<\/li>\n<li>Click the Chats tab to display all the <a id=\"faqs-link\" class=\"ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1076\/\" target=\"_blank\" rel=\"noopener noreferrer\">chatrooms<\/a>.<\/li>\n<li>Find the message you&#8217;d like to delete or recall.<\/li>\n<li>Delete, Recall\n<ul>\n<li>App \u2502 Press and hold the message for half a second, then select Delete or Recall.<\/li>\n<li>Web \u2502 Right-click the message and select Delete or Recall.<\/li>\n<\/ul>\n<\/li>\n<li>Confirm your action to execute your command.<\/li>\n<\/ol>\n<\/div>\n<div>\n&nbsp;<\/p>\n<h5><img src=\"https:\/\/portal.workdo.co\/wp-content\/uploads\/2018\/07\/ic-price-lightning-yellow-24.png\">Reminder<\/h5>\n<ul>\n<li>The recall option is only avilable for the first 10 minutes after the message is sent, it&#8217;s meant to recall messages that are sent to the wrong groups or retract a statement.<\/li>\n<\/ul>\n<\/div>\n<div class=\"secondary\">\n<h5>Relevant Questions<\/h5>\n<p><a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1082\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to delete a chatroom?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1084\/\" target=\"_blank\" rel=\"noopener noreferrer\">Chat message options explained.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1075\/\" target=\"_blank\" rel=\"noopener noreferrer\">Send messages.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1111\/\" target=\"_blank\" rel=\"noopener noreferrer\">What does the \u201cDo\u201d button do?<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1008\/\" target=\"_blank\" rel=\"noopener noreferrer\">WorkDo web general navigation.<\/a><br \/>\n<a class=\"link ewd-ufaq-post-margin\" href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1007\/\" target=\"_blank\" rel=\"noopener noreferrer\">WorkDo app general navigation.<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ-ID\uff1a1080 Have you ever sent a message to the wrong person? Embarassing, isn&#8217;t it? We understand, we all made that mistake once or twice. Well, the good news is that you can rectify it! All your text messages, stickers, emojis, media and locations are retractable within the first 10 minutes in the chatroom. Delete, however,<a href=\"https:\/\/portal.workdo.co\/en\/ufaqs\/1080\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[38],"ufaq-tag":[688,712,1294,692,1283,1313,1315,1314],"_links":{"self":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq\/1137"}],"collection":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/comments?post=1137"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/media?parent=1137"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-category?post=1137"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/ufaq-tag?post=1137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}