{"id":1250,"date":"2017-02-09T07:24:24","date_gmt":"2017-02-09T07:24:24","guid":{"rendered":"https:\/\/portal.workdo.co\/en\/?page_id=1250"},"modified":"2020-04-23T06:10:08","modified_gmt":"2020-04-23T06:10:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/portal.workdo.co\/en\/faq\/","title":{"rendered":"WorkDo_FAQ"},"content":{"rendered":"<div id=\"pl-1250\"  class=\"panel-layout\"><div id=\"pg-1250-0\"  class=\"panel-grid panel-has-style\"><div class=\"inDesktop siteorigin-panels-stretch panel-row-style panel-row-style-for-1250-0\" id=\"helpcenter-content\" data-stretch-type=\"full\"><div id=\"pgc-1250-0-0\"  class=\"panel-grid-cell\"><div id=\"panel-1250-0-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"0\">\t\t\t<div class=\"textwidget\"><div id=\"helpcenter-header-3\">\n <h1>FAQ<\/h1>\n <p>Accounts, notifications and more answers to the most frequently asked 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}\n.ewd-ufaq-post-margin-symbol { }\ndiv.ufaq-faq-post p { }\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\ndiv.ewd-ufaq-author-date { }\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { }\n<\/style><script>var autocompleteQuestion = 'Yes';\nvar questionTitles = [\"How do I sign up for WorkDo?\",\"\\\"Log in\\\" and \\\"sign up\\\".\",\"About Google verification.\",\"About Facebook verification.\",\"About Apple ID verification.\",\"About WeChat verification.\",\"Start WorkDo in 5 steps.\",\"My device is unable to receive verification SMS.\",\"Didn't receive the verification SMS.\",\"Problem logging in?\",\"How to log out of WorkDo?\",\"Can I use one WorkDo account across multiple devices?\",\"I forgot my password.\",\"What are federated accounts?\",\"What happens if my WorkDo registration account differs from my Workplace Verification Account?\",\"How do I subscribe to an external calendar?\",\"What is Do-ID? How do I set one?\",\"What is my WorkDo QR code used for?\",\"How to change my password?\",\"How do I disable the split-view chat windows in the WorkDo web version?\",\"Unlink login accounts.\",\"Multi-Language Support.\",\"Can I change my login email or mobile number?\",\"Can I use different nicknames and profile pictures for different workplaces?\",\"About Account Deletion.\",\"What do different roles do in a workplace or group?\",\"How to add admins to workplaces or groups?\",\"How to transfer my workplace\\\/group ownership?\",\"Allow members to use their nicknames?\",\"Who is allowed to invite new members into workplaces or groups?\",\"WorkDo app general navigation.\",\"Can I only allow admins to post at the workplace level?\",\"Can I control members from creating public or private groups?\",\"How do I edit the company information?\",\"Can I bind the company email domain when I created the workplace using a free email domain?\",\"Can I use the workplace-level chatroom for admins only?\",\"What kind of third-party software integration does WorkDo offer?\",\"Get notifications when members join and leave.\",\"Monthly or yearly payment plan?<br \/>What's WorkDo's billing policy?\",\"Is WorkDo free of charge?\",\"What payment currencies does WorkDo accept?\",\"Credit card information update.\",\"What is the workplace storage space?\",\"How do I change the subscription plan and payment plan?\",\"The payment failed, how do I resolve it?\",\"The Approvals tool setup.\",\"What is a workplace?\",\"How to create a workplace?\",\"How to invite people to a workplace?\",\"Are level admins and tool admins the same?\",\"Can I join multiple workplaces with my account?\",\"How view members' contact information?\",\"Buddy Interactions.\",\"Can I join the company workplace on my own?\",\"Can I leave a workplace?\",\"Can I delete a workplace? Can deleted workplace be recovered?\",\"Workplace or groups? How to create groups?\",\"How do I join other public groups in the workplace?\",\"What are the two default groups for? How do I use them?\",\"How do I invite new members to the group?\",\"Why can't I find groups to join?\",\"How do I leave a group?\",\"How do I delete a group?\",\"Workplaces, groups, buddies? Use each level to your advantage.\",\"Can I change members' buddy names?\",\"Why can't I add buddies using their User ID, email or mobile number?\",\"How do I unbuddy buddies?\",\"What is WorkDo Network?\",\"How do I create groups in WorkDo Network?\",\"Use WorkDo Network with your customers!\",\"WorkDo Network notifications.\",\"Do I need to create a group to initiate group chat?\",\"Sending messages.\",\"Can I upload stickers?\",\"How to save images in the chatroom?\",\"Message recall or delete? What's the difference?\",\"What does the \\\"Read\\\" mark indicate?\",\"How to delete a chatroom?\",\"Chat message options explained.\",\"Receive email notifications.\",\"How to set the Daily Reminder?\",\"How do I change the notification settings?\",\"What is Chat Alert? And how do I change its settings?\",\"How come sometimes chat messages are received later than the notifications?\",\"Notification delay.\",\"About notification center.\",\"Why is my Oppo smartphone is not receiving WorkDo's notifications?\",\"A personalized Dashboard Calendar just for you.\",\"What are the benefits of using the Dashboard?\",\"Customize the Dashboard tools and order.\",\"Can I batch-approve request forms?\",\"What is All Upcoming on the bottom of the workplace list?\",\"What is Wall? What is the difference between Wall and Dashboard Wall?\",\"How to publish a wall post?\",\"Who is allowed to search or view my posts?\",\"How do I edit or delete a post from the wall?\",\"What are tools?\",\"Understand your tool role and what it does.\",\"How to activate or deactivate a tool?\",\"Why do I have limited tool access?\",\"About tool availability.\",\"What does the \\\"Do\\\" button do?\",\"The \\\"Do\\\" button or the \\\"+\\\" button, which one do I use?\",\"How to create a tool post?\",\"How do I check off a task when it's completed?\",\"Pin important posts to the wall.\",\"Could I remind members of unread posts or unfinished tasks?\",\"Share a post or forward a post?\",\"How to upload photos and videos to albums?\",\"How to edit or delete a post?\",\"What's the difference between discard and delete in an event or task?\",\"The HR tool setup.\",\"What settings in HR are required for new employees?\",\"What is the HR Calendar?\",\"The Attendance tool doesn't quite work for our field staff who move from place to place...\",\"How to sign off approvals on behalf of other managers?\",\"Would Role, Job Title and Job Type options limit employees' tool usage?\",\"Why is there's a member with two employee profiles?\",\"Having problems importing employee profiles?\",\"How to delete an employee profile?\",\"An employee left the workplace or was removed by mistake, is there a way to rectify it?\",\"How to set employees who are on leave without pay?\",\"How does WorkDo handle the data and records of resigned employees?\",\"What to do when employees resign?\",\"How do I create new departments in the organization?\",\"The Attendance tool setup.\",\"Set a post clock deadline.\",\"I forgot to clock in\\\/out. What do I do?\",\"How come I cannot clock in\\\/out?\",\"Why is it that I'm unable to clock in\\\/out with my Windows 10 PC?\",\"Can I clock in\\\/out when I'm not in the office or working from home?\",\"Attendance appeal.\",\"Why do employees who are on leave still show up absent in the attendance report?\",\"Attendance record adjustment.\",\"How to help employees post clock?\",\"The Leave tool setup.\",\"What's the difference between \\\"Leave\\\" and \\\"Leave Pro\\\"?\",\"What do I do when there is an error on my leave application?\",\"Why are employees' leaves don't add up? How do I fix them?\",\"The Leave Pro tool setup.\",\"Why do some of the leave requests are automatically escalated?\",\"What's the difference between approving and escalating requests?\",\"Why can't workplace employees apply for leaves?\",\"The Shift tool setup.\",\"How to assign an approver?\",\"The Expenses tool setup.\",\"How to set the default currency?\",\"How do I edit an ongoing deal?\",\"4 tips you want to know about We Buy.\",\"How to set an event alarm?\",\"What's the file upload size in WorkDo?\",\"How does the automated process of overtime convert to compensatory leave work?\",\"The Overtime tool setup.\",\"How come employees can't apply for overtime even when the Overtime settings are completed?\",\"WorkDo Network, Workplace, Private Space, what are they?\",\"What is WorkDo Demo Inc.?\",\"Is there any user guide available?\",\"How do I send feedback or report an error?\",\"How do I view past feedback and replies I received?\",\"WorkDo web general 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}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\ndiv.ewd-ufaq-author-date { }\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { }\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = false;var faq_scroll = false;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-category'><div class='ufaq-faq-category-title ufaq-faq-category-title-accordion' data-categoryid='796-fsr'><h4>Top 10 Qs You'd want to know<\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-796-fsr'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-Yes ufaq-faq-display-style-Block' id='ufaq-post-fsr-1099-0' data-postid='fsr-1099-0'><div class='ufaq-faq-title' id='ufaq-title-1099' data-postid='fsr-1099-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/portal.workdo.co\/en\/ufaqs\/1019\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-fsr-1099-0'><span id='ewd-ufaq-post-symbol-fsr-1099-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Start WorkDo in 5 steps.<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-1099 ewd-ufaq-hidden' id='ufaq-body-fsr-1099-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-1099'><p><span><span style=\"color: #AAAAAA;\">FAQ-ID\uff1a1019<\/span><br \/>\n<span>Not sure what to do after registration? Take it easy, now we&#8217;ll show how to get your workplace up and running in 5 simple steps!<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p> <a href=\"https:\/\/portal.workdo.co\/en\/faq\/#more-1250\" class=\"more-link\">Read More<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>FAQ Accounts, notifications and more answers to the most frequently asked questions!<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/pages\/1250"}],"collection":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/comments?post=1250"}],"version-history":[{"count":0,"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/pages\/1250\/revisions"}],"wp:attachment":[{"href":"https:\/\/portal.workdo.co\/en\/wp-json\/wp\/v2\/media?parent=1250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}